Declaration by client: I/We hereby declare that the KYC details furnished by me are true and correct to the best of my/our knowledge and belief and I/we under-take to inform you of any changes therein, immediately. In case any of the above information is found to be false or untrue or misleading or misrepresenting, I am/we are aware that I/We may be held liable for it. I am aware of other modes of KYC which are available and I have chosen Aadhaar based method voluntarily. My Aadhaar record can be used by KRA agencies only for the specific purpose validating/ maintaining/ sharing my KYC record and as an audit evidence. I will have an option to request for deleting of my Aadhaar record. I hereby give my consent for receiving information including Central KYC Registry through SMS/Email on the above registered mobile number/email address. I am/we are also aware that for Aadhaar OVD based KYC, my KYC request shall be validated against Aadhaar details. I/We hereby consent to sharing my/our masked Aadhaar card with readable QR code or my Aadhaar XML/Dig locker XML file, along with pass code and as applicable, with SEBI, KRA, CKYC and other Institutions/ agencies/ Intermediaries with whom I have a business relationship for KYC purposes only.

Demat declaration- The rules and regulations of the Depository and Depository Participants pertaining to an account which are in force now have been read by me/us and I/we have understood the same and I/we agree to abide by and to be bound by the rules as are in force from time to time for such accounts. I/we hereby declare that the details furnished above are true and correct to the best of my/our knowledge and belief and I/we undertake to inform you of any changes therein, immediately. In case any of the above information is found to be false or untrue or misleading or misrepresenting, I am/ we are aware that I/we may be held liable for it. In case non-resident account, I/we also declare that I/we have complied and will continue to comply with FEMA regulations. I/we acknowledge the receipt of copy of the document, “Rights and Obligations of the Beneficial Owner and Depository Participant”.

KYC DECLARATION         

1.    1. I hereby confirm that the details, including my address, received from the KRA registration agency are accurate. I am aware that I can update these details online or offline by contacting my branch or visiting www.globecapital.com.

2.    I/We confirm having read/been explained and understood the contents of the document on policy and procedures of the stock broker, tariff sheet and all voluntary/non-mandatory documents.

3.    I/We further confirm having read and understood the contents of the Rights and Obligations', Policies & Procedures document(s) and 'Risk Disclosure Document', ‘Do’s and Dont’s’ & MITC. I/We do hereby agree to be bound by such provisions as outlined in these documents. I/we have read, understood, agreed and received a duly executed copy of the:- • Account Opening Form, Trading Account Related Details and Tariff Sheet • Other disclosure/documents as agreed by me/us specifically in voluntary segment. • Terms & Conditions as mutually agreed by me/us • FATCA & CRS Terms & Conditions • Option Consent Letter • Other disclosure/documents as agreed by me/us specifically in voluntary segment. I/We have also been informed that the standard set of documents has been displayed for Information on stock broker's designated website.

4.    I also give my consent to download my KYC Records from the Central KYC Registry (CKYCR) /KYC Registration Agency (KRA), only for the purpose of verification of my Identity and address from the data base of CKYCR Registry/ KRA. I understand that my KYC Record includes my KYC Records/Personal information such as my name, address, date of brith, PAN number etc.

MOST IMPORTANT TERMS & CONDITIONS (MITC) for non-custodial settled trading accounts)         

(As per Circular Ref No: NSE/INSP/60147 Dated: Jan. 05, 2024, Annexure-A)

>    Your trading account has a “Unique Client Code” (UCC), different from your demat account number. Do not allow anyone (including your own stock broker, their representatives and dealers) to trade in your trading account on their own without taking specific instruction from you for your trades. Do not share your internet/ mobile trading login credentials with anyone else.

>    You are required to place collaterals as margins with the stock broker before you trade. The collateral can either be in the form of funds transfer into specified stock broker bank accounts or margin pledge of securities from your demat account. The bank accounts are listed on the stock broker website. Please do not transfer funds into any other account. The stock broker is not permitted to accept any cash from you.

>    The stock broker’s Risk Management Policy provides details about how the trading limits will be given to you, and the tariff sheet provides the charges that the stock broker will levy on you.

>    All securities purchased by you will be transferred to your demat account within one working day of the payout. In case of securities purchased but not fully paid by you, the transfer of the same may be subject to limited period pledge i.e. seven trading days after the pay-out (CUSPA pledge) created in favor of the stock broker. You can view your demat account balances directly at the website of the Depositories after creating a login.

>    The stock broker is obligated to deposit all funds received from you with any of the Clearing Corporations duly allocated in your name. The stock broker is further mandated to return excess funds as per applicable norms to you at the time of quarterly/ monthly settlement. You can view the amounts allocated to you directly at the website of the Clearing Corporation(s).

>    You will get a contract note from the stock broker within 24 hours of the trade.

>    You may give a one-time Demat Debit and Pledge Instruction (DDPI) authority to your stock broker for limited access to your demat account, including transferring securities, which are sold in your account for pay-in.

>    The stock broker is expected to know your financial status and monitor your accounts accordingly. Do share all financial information (e.g. income, networth, etc.) with the stock broker as and when requested for. Kindly also keep your email Id and mobile phone details with the stock broker always updated.

>    In case of disputes with the stock broker, you can raise a grievance on the dedicated investor grievance ID of the stock broker. You can also approach the stock exchanges and/or SEBI directly.

>    Any assured/guaranteed/fixed returns schemes or any other schemes of similar nature are prohibited by law. You will not have any protection/recourse from SEBI/stock exchanges for participation in such schemes.

RUNNING ACCOUNT AUTHORISATION         

I/We are dealing through you as a client in Capital Market and/or Future & Option segment and/or Currency segment and/or Commodity segment and/or Interest Rate future Segment and/or Mutual Fund Segment & in order to facilitate ease of operations and upfront requirement of margin for trade. I/We authorize you as under:

1    I/We request you to maintain running balance in my account & retain the credit balance in any of my/our account and to use the unused funds towards my/our margin/pay-in/other future obligation(s) at any segment(s) of any or all the Exchange(s)/Clearing corporation unless I/we instruct you otherwise.

2    Periodic settlement as indicated by me/us below (hereinafter referred as 'settlement period'), will be done by GCML on the first Friday of the Month/Quarter as er the preference opted by me/us. I/We agree that I/we shall be liable to pay the debit standing to my account on the settlement date or any other date.

3    I/We confirm you that I/we will bring to your notice any dispute arising from the statement of account or settlement so made in writing within 7 working days from the date of receipt of funds/securities or statement of account or statement related to it, as the case may be at your registered office. The running account authorization provided by me/us shall continue and remain valid until it is revoked by me/us anytime in writing.

4    I/We request you to settle my fund once in 30 days or once in 90 days or such other period as allowed by SEBI/Stock Exchange time to time. (I will confirm you the same via mail if i want to change the cycle)

Important Note: In case of Physical Contract notes or other related documents being dispatched to client, a difference of Rs.25/- +GST in total brokerage booked on a particular contract would be charged to ward minimum processing fee. Delay payment charges @2% per month would be charged for debit/shortage in payin/ margin default, as per exchange requirements. Depository/Pledge charges for the movement of shares between pool/beneficiary/margin account for payinIpayout or margin purpose will be charged. Transaction charges/ Clearing Charges/Stamp duty, SEBI fee, Risk Management fee & other statutory charges/ courier/ administration/ processing charges will be charged as applicable. Handling charges for issue of account statement, copy of contract note etc. will be charged as applicable. One time processing fee Rs.50/- per segment and DDPI charges Rs. I00/-shall be charged. Globe reserves the rights to change the Brokerage as well as other tariff from time to time under intimation to client.

SCHEDULE OF CHARGES FOR DEMAT ACCOUNT         

Note:         

•    The Depository Participant shall reserve the right to revise the charges by giving not less than 30 days notice in writing to the client.

•    Value of Transaction will be in accordance with the Depository formulae.

•    Modification in client detail, 40/- per instance. Maintenance charges will be charged in advance at the time of opening the account.

•    Rejection charges 50/- per rejection plus courier charges.

•    Slip Rejection/Fail charges 20/- per rejection.

•    Off-Market Instruction not received prior to 24 hours of execution will be received at client’s risk.

•    Instruction for Pay-In of securities to transfer from client account to CM Pool account, Inter settlement instruction, CM Pool to CM Pool transfer and delivery instruction will be accepted up till 4:00 PM on working day prior to Pay-in date.

•    Periodic statement free on Email and Rs 40 towards courier charges if sent physically.

•    Non-periodic statement shall be charged @ 5/- per page and postage/courier charge @ Rs 40 or actual charges whichever is higher.

•    In case of non-payment of bill/dues within 30 days of due date, interest shall be charged @ 1.0% per month on the outstanding dues.

•    Rs 100 will be charged to client in case of New Delivery Instruction Booklet is requested without requisition slip.

•    All charges are exclusive of GST. Taxes and other Government levies will be charges extra as applicable from time to time.

•    It is hereby informed that with the issuance of CAS from Depositories, Globe Capital Market Ltd. have discontinued dispatching mandatory annual physical statement.

•    Further, it should also be noted that the dispatch of annual CAS statements shall be discontinued if the account continuous to remain zero balance even after one year and /or if no Annual Maintenance Charges (AMC) is received by the DP.

SCHEDULE OF CHARGES FOR DEMAT ACCOUNT INDIVIDUAL

NATURE OF SERVICES- CHARGES (Please tick whichever applicable)

Regular Scheme

Account Maintenance Cycle-Four Quarter (1 Year) 399/- for first Quarter remaining three Quarters FREE

DELIVERY Market Transaction-20/- per instruction or 0.02% of transaction value, whichever is higher, subject to maximum of 100/-

Delivery Off Market Transaction-25/- per instruction or 0.03% of transaction value, whichever is higher, subject to maximum of 1000/-

Pledge Creation/Closure/Invocation- 50/- per instruction or 0.02% of transaction value, whichever is higher

Demat Charges--50/- for up to first hundred and after first hundred 10/- for every hundred securities or part thereof or a flat fee 10/- per certificate whichever is higher plus courier charges of 40 for every 25 certificate and part thereof

Remat Charges- 100/- for up to first hundred and after first hundred 30/- for every hundred securities or part thereof or a flat fee 30/- per certificate whichever is higher

Mutual Funds (Destat / Redemption) 50/- per instruction plus courier charges

Instruction Booklet -2/- per leaf plus courier charges

Important Risk Disclosures from SEBI         

Please read the following pointers before participating in the derivates segments of the markets Risk Disclosures on Derivatives         

?    9 out of 10 individual traders in equity Futures and Options Segment, incurred net losses

?    On an average, loss makers registered net trading loss close to `50,000

?    Over and above the net trading losses incurred, loss makers expended an additional 28% of net trading losses as transaction costs

?    Those making net trading profits, incurred between 15% to 50% of such profits as transaction cost.

1    I/We are interested to trade into commodity options and hereby accord my/our consent to trading in commodity options.

2    I/We have gone through the additional risk disclosure document and have appraised myself/ourselves with the risk of trading in commodity options.

3    This consent is valid till I/we revoke the same. I/We understand that I/we have right to withdraw the same at any point of time.

#    If, in future, the client wants to trade on any new segment/new exchange, separate authorization/letter should be taken from the client by the stock broker.

Declaration for Basic Services Demat Account (BSDA)         

I/We have read and understood the Securities and Exchange Board of India's guidelines for facility for a BSDA. I/We are aware that if I/we are eligible to open a depository account as a BSDA, the account shall be opened as a BSDA. I/We also understand that in case, I/We at any point of time do not meet the eligibility criteria as a BSDA holder, my / our demat account is liable to be converted to regular account. I/We also state that if at any time choose to opt out of BSDA i.e. avail the facility of regular account the same will be communicated to the Participant from Sole / First Holder registered email ID.

Note         

An individual shall be eligible for BSDA subject to the following conditions:         

a)    The individual has or proposes to have only one demat account where he/she is the sole or first holder.

b)    The individual shall have only one BSDA in his/her name across all depositories.

c)    c) Value of securities held in the demat account shall not exceed 10 Lakhs for debt and other than debt securities combined at any point of time.

The charge structure shall be as indicated below:         

Value of Holdings in the Demat Account (Debt as well as other than debt securities combined)         

Annual Maintenance Charges          

Up to 4 lakhs - NIL
More than 4 lakhs but up to 10 lakhs - Rs. 100
More than 10 lakhs Not a BSDA- Regular AMC

GENERAL AUTHORITY (By client to Globe)         

 

B. FIT AND PROPER PERSON DECLARATION

As per Regulation 19(1) of Securities Contracts (Regulation) (Stock Exchanges and Clearing Corporations) Regulations, 2012 (SECC Regulations) which states that no person shall, directly or indirectly, acquire or hold equity shares of a recognised Stock Exchange or recognised Clearing Corporation unless he is a fit and proper person in terms of Regulation 19 and 20 of the said SECC Regulations. Regulations 19 and Regulations 20 as prescribed by SEBI (herein referred as “Board”) are reproduced below:

A. Eligibility for acquiring or holding shares.

(1)    No person shall, directly or indirectly, acquire or hold equity shares of a recognised stock exchange or recognised clearing corporation unless he is a fit and proper person.

(2)    Any person who, directly or indirectly, either individually or together with persons acting in concert, acquire equity shares such that his shareholding exceeds two per cent of the paid up equity share capital of a recognised stock exchange or recognised clearing corporation shall seek approval of the Board within fifteen days of the acquisition.

(3)    A person eligible to acquire or hold more than five per cent of the paid up equity share capital under subregulation (2) of regulation 17 and sub-regulation (2) of regulation 18 may acquire or hold more than five per cent of the paid up equity share capital of a recognized stock exchange or a recognised clearing corporation only if he has obtained prior approval of the Board.

(4)    Any person holding more than two per cent. of the paid up equity share capital of the recognised stock exchange or the clearing corporation on the date of commencement of these regulations, shall ensure compliance with this regulation within a period of ninety days from the date of such commencement.

(5)    If approval under sub-regulation (2) or (3) is not granted by the Board to any person, such person shall forthwith divest his excess shareholding.

(6)    Any person holding more than two per cent. of the paid up equity share capital in a recognised stock exchange or a recognised clearing corporation, as the case may be, shall file a declaration within fifteen days from the end of every financial year to the recognised stock exchange or recognised clearing corporation, as the case may be, that he complies with the fit and proper criteria provided in these regulations.

B. Fit and proper criteria.

(1)    For the purposes of these regulations, a person shall be deemed to be a fit and proper person if—

(a). such person has a general reputation and record of fairness and integrity, including but not limited to—

(i)    financial integrity;

(ii)    good reputation and character; and honesty;

(b) such person has not incurred any of the following disqualifications—

(i)    the person, or any of its whole time directors or managing partners, has been convicted by a court for any offence involving moral turpitude or any economic offence or any offence against the securities laws;

(ii)    an order for winding up has been passed against the person;

(iii)    the person, or any of its whole time directors or managing partners, has been declared insolvent and has not been discharged;

(iv)    an order, restraining, prohibiting or debarring the person, or any of its whole time directors or managing partners, from dealing in securities or from accessing the securities market, has been passed by the Board or any other regulatory authority, and a period of three years from the date of the expiry of the period specified in the order has not elapsed;

(v)    any other order against the person, or any of its whole time directors or managing partners, which has a bearing on the securities market, has been passed by the Board or any other regulatory authority, and a period of three years from the date of the order has not elapsed;

(vi)    the person has been found to be of unsound mind by a court of competent jurisdiction and the finding is in force; and

(vii)    the person is financially not sound.

(2)    If any question arises as to whether a person is a fit and proper person, the Board's decision on such question shall be final.

I/we hereby declare that, I/we am/are fit & Proper person as per the above rules & Regulations of the SEBI.

C. GENERAL AUTHORITY

Sub: Letter of Authority

I/we dealing with you as client at NSE/BSE/MSEI/MCX/NCDEX/ICEX in Capital, Derivative, Currency Derivative & Commodity Segment and in order to facilitate ease of operations, I/We authorise you as under :

1.    I/We authorise you to set off outstanding in any of my/our accounts against credits available or arising in any other segments maintained with you irrespective of the fact that such credits in the accounts may pertain to transactions in any segment of the Exchange or in any other exchange and/or against the value of cash margin or collateral shares provided to you by me/us.

2.    I/We hereby authorise you not to provide me/us Order Confirmation/ Modification / Cancellation Slips and Trade Confirmation Slips to avoid unnecessary paper work. I/We shall get the required details from contract notes issued by you.

3.    I/We request you to retain credit balance in any of my/our account and to use the unused funds towards my/our margin/future obligation at any or all the Exchanges unless I/We instruct you otherwise. I/We also authorize you to debit the necessary demat charges from time to time, for keeping the shares/commodities in your client demat beneficiary account on my behalf. I/We also authorise you to debit the financial charges @2% p.m., for the debit balances or delay payment charges for shortage in margin/debit balances, if any, in my /our account and not settled as per the exchange requirements.

4.    I/We request you to consider my/our telephonic instructions for order placing/order modification/order cancellation as a written instruction and give me/us all the confirmation on telephonic unless instructed otherwise in writing. I/We am/are getting required details from contracts notes issued by you.

5.    I/We request that you/exchange/other regulatory authority may send/dispatch to me/us contract notes/e-mail alert/other documents through e-mail on my/our designated e-mail address mentioned by me/us in KYC. I/We will completely rely on the log reports of you dispatching software as a conclusive proof of dispatch of e-mail to me/us and will not dispute on the same. I/We note that non-receipt of bounced mail notification by the stock broker shall amount to delivery of the contract note at my/our e-mail ID.

6.    I/We will inform you the change of my/our demographic detail and other detail like Bank, DP etc.

7.    I/We are aware and acknowledge that trading of all exchanges is in Electronic mode, based on Vsat, lease line, ISDN, Modem, VPN, Internet and/or combination of technologies and computer system to place and route order and also involves many uncertain factors and complex hardware, software, systems, communication lines, peripherals, pay in payout of funds & securities, commodities online & offline banking etc. these are susceptible to interruptions, delay, mistake and dislocations; and your services may at any time be unavailable without further notice and I/we understand that there exists a possibility of communication failure or system problems or slow or delay response from system or trading half, or any such other problem/glitch whereby not been able to establish access to the trading system/network or delay in execution of trades, which may be beyond your control any may result in delay in processing or not processing of any orders either in part or in full. I understand that you are not making any representation or warranty that your service will be available to the Client at all times without any interruption. I/We agree that I/We shall not have any claim for any loss incurred by me/us against you on account of any suspension, delay, interruption, nonavailability or malfunctioning of your System or Service for any reason whatsoever.

8.    I/We confirm that I/We never sublet the trading terminal on any term of connectivity from my place to any other place without your prior approval.

9.    I/We am/are agreeable for inter-settlement transfer of securities/commodities towards settlement.

10.    I/we am/are agreeable for & authorise you to with hold funds pay-out towards all the applicable margins and debits.

11.    All fines/penalties and charges levied upon you due to my/our acts / deeds or transaction may be recovered by you from my/our account.

12.    I/we have a Trading as well as depository relationship with GLOBE CAPITAL MARKET LTD. Please debit the charges relevant with depository services to my/our trading account. I/we also agree to maintain the adequate balance in my/our trading account/ pay adequate advance fee for the said reason.

13.    I/we authorise you to send me/our the physical Contract notes/Margin statement/Ledger/Other documents through postal/courier and to charge administrative/postal/other charges if the contract notes sent to me get bounced more than 5 times.

14.    For the purpose of providing quality and transparent services to its clients, the Globe Capital Market Ltd. may record your conversation while interacting with you."

D. LETTER OF AUTHORISATION TO PLEDGE THE SECURITIES WITH CLEARING MEMBER/ CLEARING CORPORATION

I/We are dealing through you as a client registered in NSE/BSE/MSEI/MCX/NCDEX/ICEX in Capital Market/ Future & Options/ Currency Derivatives/ Commodity Segments. I/we have pledged/provided you the securities (including shares and commodities both) as margin. I/we hereby confirm and declare that:

(i)    The Securities/Commodities are in existence, owned by me/us and are and shall be free from any charge, lien or encumbrance, whether prior or otherwise

(ii)    The Securities will be subject to the creation of pledge in favour of or for the benefit of Trading Member and further that the Securities over which pledge may be created in future would be in existence and owned by me/us at the time of creation of such pledge and that the Said Securities to be given in future as security to Trading Member would likewise be unencumbered, absolute and disposable property of me/us.

(iii)    I/we authorise you to do all such acts and things, sign such documents and pay and incur any such costs, debts and expenses as may be necessary from time to time.

(iv)    I/ we agree that the securities shall be subject to the first priority and lien in favour of Trading Member to secure, my/ our obligations and that the rights or interests of me/ us with respect to the Said Securities shall be subject and subordinate to the rights, claims and interests of Trading Member in respect of the Said Securities

(v)    You may invoke the pledge without any reference to or permission of me/ us and upon receipt of the Said Securities/Commodities, Trading Member may utilize the proceeds in meeting my/our obligations in such manner as it may deem fit and that such invocation of pledge will be final and irrevocable against me/us.

(vi)    I/we shall not make any claims or demands for refund or any reimbursement in relation to the Said Securities.

E. INTERNET & WIRELESS TECHNOLOGY BASED TRADING FACILITY PROVIDED BY STOCK BROKERS TO CLIENT

>    Stock broker is eligible for providing Internet based trading (IBT) and securities/commodities trading through the use of wireless technology that shall include the use of devices such as mobile phone, laptop with data card, etc. which use Internet Protocol (IP). The stock broker shall comply with all requirements applicable to internet based trading/securities trading using wireless technology as may be specified by SEBI & the Exchanges from time to time.

>    The client is desirous of investing/trading in securities and for this purpose, the client is desirous of using either the internet based trading facility or the facility for securities/commodities trading through use of wireless technology. The Stock broker shall provide the Stock broker’s IBT Service to the Client, and the Client shall avail of the Stock broker’s IBT Service, on and subject to SEBI/Exchanges Provisions and the terms and conditions specified on the Stock broker’s IBT Web Site provided that they are in line with the norms prescribed by Exchanges/SEBI.

>    The stock broker shall bring to the notice of client the features, risks, responsibilities, obligations and liabilities associated with securities trading through wireless technology/internet/smart order routing or any other technology should be brought to the notice of the client by the stock broker.

>    The stock broker shall make the client aware that the Stock Broker’s IBT system itself generates the initial password and its password policy as stipulated in line with norms prescribed by Exchanges/SEBI.

>    The Client shall be responsible for keeping the Username and Password confidential and secure and shall be solely responsible for all orders entered and transactions done by any person whosoever through the Stock broker’s IBT System using the Client’s Username and/or Password whether or not such person was authorized to do so. Also the client is aware that authentication technologies and strict security measures are required for the internet trading/securities/commodities trading through wireless technology through order routed system and undertakes to ensure that the password of the client and/or his authorized representative are not revealed to any third party including employees and dealers of the stock broker

>    The Client shall immediately notify the Stock broker in writing if he forgets his password, discovers security flaw in Stock Broker’s IBT System, discovers/suspects discrepancies/unauthorized access through his username/password/account with full details of such unauthorized use, the date, the manner and the transactions effected pursuant to such unauthorized use, etc.

>    The Client is fully aware of and understands the risks associated with availing of a service for routing orders over the internet/securities trading through wireless technology and Client shall be fully liable and responsible for any and all acts done in the Client’s Username/password in any manner whatsoever.

>    The stock broker shall send the order/trade confirmation through email to the client at his request. The client is aware that the order/ trade confirmation is also provided on the web portal. In case client is trading using wireless technology, the stock broker shall send the order/trade confirmation on the device of the client.

>    The client is aware that trading over the internet involves many uncertain factors and complex hardware, software, systems, communication lines, peripherals, etc. are susceptible to interruptions and dislocations. The Stock broker and the Exchange do not make any representation or warranty that the Stock broker’s IBT Service will be available to the Client at all times without any interruption.

>    The Client shall not have any claim against the Exchange or the Stock broker on account of any suspension, interruption, non-availability or malfunctioning of the Stock broker’s IBT System or Service or the Exchange’s service or systems or non-execution of his orders due to any link/system failure at the Client/Stock brokers/Exchange end for any reason beyond the control of the stock broker/Exchanges.

RIGHTS AND OBLIGATIONS

RIGHTS AND OBLIGATIONS OF STOCK BROKERS, AUTHORISED PERSONS AND CLIENTS

As prescribed by SEBl, Stock Exchanges

1.    The client shall invest/trade in those securities/commodities/contracts/other instruments admitted to dealings on the Exchanges as defined in the Rules, Byelaws and Regulations of Exchanges/Securities and Exchange Board of India (SEBI) and circulars/notices issued there under from time to time.

2.    The member, authorised persons and the client shall be bound by all the Rules, Byelaws and Regulations of the Exchange and circulars/notices issued there under and Rules and Regulations of SEBI and relevant notifications of Government authorities as may be in force from time to time.

3.    The client shall satisfy itself of the capacity of the member to deal in securities and/or deal in derivatives contracts and wishes to execute its orders through the stock broker and the client shall from time to time continue to satisfy itself of such capability of the stock broker before executing orders through the member.

4.    The member shall continuously satisfy itself about the genuineness and financial soundness of the client and investment objectives relevant to the services to be provided.

5.    The stock broker shall take steps to make the client aware of the precise nature of the Stock broker's liability for business to be conducted, including any limitations, the liability and the capacity in which the stock broker acts.

CLIENT INFORMATION

6.    The client shall furnish all such details in full as are required by the stock broker in "Account Opening Form" with supporting details, made mandatory by stock exchanges/commodities/SEBI from time to time.

7.    The client shall familiarize himself with all the mandatory provisions in the Account Opening documents. Any additional clauses or documents specified by the stock broker shall be non-mandatory, as per terms & conditions accepted by the client.

8.    The client shall immediately notify the member in writing if there is any change in the information in the 'account opening form' as provided at the time of account opening and thereafter; including the information on winding up petition/insolvency petition or any litigation which may have material bearing on his capacity. The client shall provide/update the financial information to the stock broker on a periodic basis.

9.    The stock broker and authorised persons shall maintain all the details of the client as mentioned in the account opening form or any other information pertaining to the client, confidentially and that they shall not disclose the same to any person/authority except as required under any law/regulatory requirements. Provided however that the stock broker may so disclose information about his client to any person or authority with the express permission of the client. MARGINS

10.    The client shall pay applicable initial margins, withholding margins, special margins or such other margins as are considered necessary by the stock broker or the Exchange or as may be directed by SEBI from time to time as applicable to the segment(s) in which the client trades. The member is permitted in its sole and absolute discretion to collect additional margins (even though not required by the Exchange, Clearing House/Clearing Corporation or SEBI) and the client shall be obliged to pay such margins within the stipulated time.

11.    The client understands that payment of margins by the client does not necessarily imply complete satisfaction of all dues. In spite of consistently having paid margins, the client may, on the settlement of its trade, be obliged to pay (or entitled to receive) such further sums as the contract may dictate/require. TRANSACTIONS AND SETTLEMENTS

12.    The client shall give any order for buy or sell of a security/derivatives contract in writing or in such form or manner, as may be mutually agreed between the client and the stock broker. The stock broker shall ensure to place orders and execute the trades of the client, only in the Unique Client Code assigned to that client.

13.    The stock broker shall inform the client and keep him apprised about trading/settlement cycles, delivery/payment schedules, any changes therein from time to time, and it shall be the responsibility in turn of the client to comply with such schedules/procedures of the relevant stock exchange where the trade is executed.

14.    The stock broker shall ensure that the money/securities/commodities deposited by the client shall be kept in a separate account, distinct from his/its own account or account of any other client and shall not be used by the stock broker for himself/itself or for any other client or for any purpose other than the purposes mentioned in Rules, Regulations, circulars, notices, guidelines of SEBI and/or Rules, Regulations, Byelaws, circulars and notices of Exchange.

15.    Where the Exchange(s) cancels trade(s) suo moto all such trades including the trade/s done on behalf of the client shall ipso facto stand cancelled, stock broker shall be entitled to cancel the respective contract(s) with client(s).

16.    The transactions executed on the Exchange are subject to Rules, Byelaws and Regulations and circulars/notices issued there under of the Exchanges where the trade is executed and all parties to such trade shall have submitted to the jurisdiction of such court as may be specified by the Byelaws and Regulations of the Exchanges where the trade is executed for the purpose of giving effect to the provisions of the Rules, Byelaws and Regulations of the Exchanges and the circulars/notices issued there under. BROKERAGE

17.    The Client shall pay to the stock broker brokerage and statutory levies as are prevailing from time to time and as they apply to the Client's account, transactions and to the services that stock broker renders to the Client. The stock broker shall not charge brokerage more than the maximum brokerage permissible as per the rules, regulations and bye-laws of the relevant stock exchanges and/or rules and regulations of SEBI.

LIQUIDATION AND CLOSE OUT OF POSITION

18.    Without prejudice to the stock broker's other rights (including the right to refer a matter to arbitration), the client understands that the stock broker shall be entitled to liquidate/close out all or any of the client s positions for non-payment of margins or other amounts, outstanding debts, etc. and adjust the proceeds of such liquidation/close out, if any, against the client's liabilities/obligations. Any and all losses and financial charges on account of such liquidation/closing-out shall be charged to and borne by the client.

19.    In the event of death or insolvency of the client or his/its otherwise becoming incapable of receiving and paying for or delivering or transferring securities/commodities which the client has ordered to be bought or sold, stock broker may close out the transaction of the client and claim losses, if any, against the estate of the client. The client or his nominees, successors, heirs and assignee shall be entitled to any surplus which may result there from. The client shall note that transfer of funds/securities/commodities in favor of a Nominee shall be valid discharge by the stock broker against the legal heir. The stock broker shall bring to the notice of the relevant Exchange the information about default in payment/delivery and related aspects by a client. In case where defaulting client is a corporate entity/partnership/ proprietary firm or any other artificial legal entity, then the name(s) of Director(s)/Promoter(s)/Partner(s)/Proprietor as the case may be, shall also be communicated by the stock broker to the relevant Exchange(s). DISPUTE RESOLUTION

20.    The stock broker shall provide the client with the relevant contact details of the concerned Exchanges and SEBI.

21.    The stock broker shall co-operate in redressing grievances of the client in respect of all transactions routed through it and in removing objections for bad delivery of shares, rectification of bad delivery, etc.

22.    The client and the stock broker shall refer any claims and/or disputes with respect to deposits, margin money, etc., to arbitration as per the Rules, Byelaws and Regulations of the Exchanges where the trade is executed and circulars/notices issued there under as may be in force from time to time.

23.    The stock broker shall ensure faster settlement of any arbitration proceedings arising out of the transactions entered into between him vis-avis the client and he shall be liable to implement the arbitration awards made in such proceedings.

24.    The client/stock-broker understands that the instructions issued by an authorized representative for dispute resolution, if any, of the client/stock- broker shall be binding on the client/stock-broker in accordance with the letter authorizing the said representative to deal on behalf of the said client/stock-broker. TERMINATION OF RELATIONSHIP

25.    This relationship between the stock broker and the client shall be terminated; if the stock broker for any reason ceases to be a member of the stock exchange including cessation of membership by reason of the stock broker's default, death, resignation or expulsion or if the certificate is cancelled by the Board.

26.    The stock broker, sub-broker and the client shall be entitled to terminate the relationship between them without giving any reasons to the other party, after giving notice in writing of not less than one month to the other parties. Notwithstanding any such termination, all rights, liabilities and obligations of the parties arising out of or in respect of transactions entered into prior to the termination of this relationship shall continue to subsist and vest in/be binding on the respective parties or his/its respective heirs, executors, administrators, legal representatives or successors, as the case may be. ADDITIONAL RIGHTS AND OBLIGATIONS

27.    The stock broker shall ensure due protection to the client regarding client's rights to dividends, rights or bonus shares, etc. in respect of transactions routed through it and it shall not do anything which is likely to harm the interest of the client with whom and for whom they may have had transactions in securities.

28.    The stock broker and client shall reconcile and settle their accounts from time to time as per the Rules, Regulations, Bye Laws, Circulars, Notices and Guidelines issued by SEBI and the relevant Exchanges where the trade is executed.

29.    The stock broker shall issue a contract note to his constituents for trades executed in such format as may be prescribed by the Exchange from time to time containing records of all transactions including details of order number, trade number, trade time, trade price, trade quantity, details of the derivatives contract, client code, brokerage, all charges levied etc. and with all other relevant details as required therein to be filled in and issued in such manner and within such time as prescribed by the Exchange. The stock broker shall send contract notes to the investors within one working day of the execution of the trades in hard copy and/or in electronic form using digital signature.

30.    The stock broker shall make pay out of funds or delivery of securities, as the case may be, to the Client within one working day of receipt of the payout from the relevant Exchange where the trade is executed unless otherwise specified by the client and subject to such terms and conditions as may be prescribed by the relevant Exchange from time to time where the trade is executed.

31.    The stock broker shall send a complete " Statement of Accounts' for both funds and securities/commodities in respect of each of its clients in such periodicity and format within such time, as may be prescribed by the relevant Exchange, from time to time, where the trade is executed. The Statement shall also state that the client shall report errors, if any, in the Statement within such time as may be prescribed by the relevant Exchange from time to time where the trade was executed, from the receipt thereof to the Stock broker.

32.    The stock broker shall send daily margin statements to the clients. Daily Margin statement should include, inter-alia, details of collateral deposited, collateral utilized and collateral status (available balance/due from client) with break up in terms of cash, Fixed Deposit Receipts (FDRs), Bank Guarantee and securities/commodities.

33.    The Client shall ensure that it has the required legal capacity to, and is authorized to, enter into the relationship with stock broker and is capable of performing his obligations and undertakings hereunder. All actions required to be taken to ensure compliance of all the transactions, which the Client may enter into shall be completed by the Client prior to such transaction being entered into.

34.    The stock broker / stock broker and depository participant shall not directly /indirectly compel the clients to execute Power of Attorney (PoA) or Demat Debit and Pledge Instruction (DDPI) or deny services to the client if the client refuses to execute PoA or DDPI. ELECTRONIC CONTRACT NOTES (ECN)

35.    In case, client opts to receive the contract note in electronic form, he shall provide an appropriate email id to the stock broker. The client shall communicate to the stock broker any change in the email-id through a physical letter. If the client has opted for internet trading, the request for change of email id may be made through the secured access by way of client specific user id and password.

36.    The stock broker shall ensure that all ECNs sent through the e-mail shall be digitally signed, encrypted, non-tamper able and in compliance with the provisions of the IT Act, 2000. In case, ECN is sent through email as an attachment, the attached file shall also be secured with the digital signature, encrypted and nontamperable.

37.    The client shall note that non-receipt of bounced mail notification by the stock broker shall amount to delivery of the contract note at the e-mail ID of the client.

38.    The stock broker shall retain ECN and acknowledgement of the e-mail in a soft and non-tamperable form in the manner prescribed by the exchange in compliance with the provisions of the IT Act, 2000 and as per the extant rules/regulations/circulars/guidelines issued by SEBI/Stock Exchanges from time to time. The proof of delivery i.e., log report generated by the system at the time of sending the contract notes shall be maintained by the stock broker for the specified period under the extant regulations of SEBI/stock exchanges. The log report shall provide the details of the contract notes that are not delivered to the client/e-mails rejected or bounced back. The stock broker shall take all possible steps to ensure receipt of notification of bounced mails by him at all times within the stipulated time period under the extant regulations of SEBI/stock exchanges.

39.    The stock broker shall continue to send contract notes in the physical mode to such clients who do not opt to receive the contract notes in the electronic form. Wherever the ECNs have not been delivered to the client or has been rejected (bouncing of mails) by the e-mail ID of the client, the stock broker shall send a physical contract note to the client within the stipulated time under the extant regulations of SEBI/stock exchanges and maintain the proof of delivery of such physical contract notes.

40.    In addition to the e-mail communication of the ECNs to the client, the stock broker shall simultaneously publish the ECN on his designated web-site, if any, in a secured way and enable relevant access to the clients and for this purpose, shall allot a unique user name and password to the client, with an option to the client to save the contract note electronically and/or take a print out of the same. LAW AND JURISDICTION

41.    In addition to the specific rights set out in this document, the stock broker, authorised person and the client shall be entitled to exercise any other rights which the stock broker or the client may have under the Rules, Bye-laws and Regulations of the Exchanges in which the client chooses to trade and circulars/notices issued there under or Rules and Regulations of SEBI.

42.    The provisions of this document shall always be subject to Government notifications, any rules, regulations, guidelines and circulars/notices issued by SEBI and Rules, Regulations and Bye laws of the relevant stock exchanges, where the trade is executed, that may be in force from time to time.

43.    The stock broker and the client shall abide by any award passed by the Arbitrator(s) under the Arbitration and Conciliation Act, 1996. However, there is also a provision of appeal within the stock exchanges, if either party is not satisfied with the arbitration award.

44.    Words and expressions which are used in this document but which are not defined herein shall, unless the context otherwise requires, have the same meaning as assigned thereto in the Rules, Byelaws and Regulations and circulars/notices issued there under of the Exchanges/SEBI.

45.    All additional voluntary clauses/document added by the stock broker should not be in contravention with rules/regulations/notices/circulars of Exchanges/SEBI. Any changes in such voluntary clauses/document(s) need to be preceded by a notice of 15 days. Any changes in the rights and obligations which are specified by Exchanges/SEBI shall also be brought to the notice of the clients.

46.    If the rights and obligations of the parties hereto are altered by virtue of change in Rules and regulations of SEBI or Bye-laws, Rules and Regulations of the relevant stock Exchanges where the trade is executed, such changes shall be deemed to have been incorporated herein in modification of the rights and obligations of the parties mentioned in this document.

RIGHTS AND OBLIGATIONS OF COMMODITY BROKERS, AUTHORISED PERSONS AND CLIENTS

as prescribed by SEBI and Commodity Exchanges

1.    1. The client shall invest/trade in those commodities /contracts/other instruments admitted to dealings on the Exchanges as defined in the Rules, Byelaws and Business Rules/ Regulations of Exchanges/SEBI and circulars/notices issued there under from time to time.

2.    2. The Member, Authorized Person and the client shall be bound by all the Rules, Byelaws and Business Rules of the Exchange and circulars/notices issued there under and Rules and Regulations of SEBI and relevant notifications of Government authorities as may be in force from time to time.

3.    3. The client shall satisfy himself of the capacity of the Member to deal in commodities and/or deal in derivatives contracts and wishes to execute its orders through the Member and the client shall from time to time continue to satisfy itself of such capability of the Member before executing orders through the Member.

4.    4. The Member shall continuously satisfy itself about the genuineness and financial soundness of the client and investment objectives relevant to the services to be provided.

5.    5. The Member shall take steps to make the client aware of the precise nature of the Member's liability for business to be conducted, including any limitations, the liability and the capacity in which the Member acts.

6.    6. Requirements of professional diligence

a.    a. The Member must exercise professional diligence while entering into a financial contract or discharging any obligations under it.

b.    "professional diligence" means the standard of skill and care that a Member would be reasonably expected to exercise towards a Client, commensurate with-

I.    honest market practice;

ii.    the principle of good faith;

iii.    level of knowledge, experience and expertise of the Client;

iv.    the nature and degree of risk embodied in the financial product* or financial service being availed by the Client; and

v.    the extent of dependence of the Client on the Member. *Commodity derivative contract

7.    7. The Authorized Person shall provide necessary assistance and co-operate with the Member in all its dealings with the client(s). CLIENT INFORMATION

8.    8. The client shall furnish all such details in full as are required by the Member in "Account Opening Form" with supporting details, made mandatory by commodity exchanges/SEBI from time to time.

9.    9. The client shall familiarize himself with all the mandatory provisions in the Account Opening documents. Any additional clauses or documents specified by the Member shall be non-mandatory; therefore, subject to specific acceptance by the client.

10.    10. The client shall immediately notify the Member in writing if there is any change in the information in the 'account opening form' as provided at the time of account opening and thereafter; including the information on winding up petition/insolvency petition or any litigation which may have material bearing on his capacity. The client shall provide/update the financial information to the Member on a periodic basis.

11. A.    Protection from unfair terms in financial contracts**

a.    An unfair term of a non-negotiated contract will be void.

b.    A term is unfair if it –

i.    causes a significant imbalance in the rights and obligations of the parties under the financial contract, to the detriment of the Client; and

ii.    is not reasonably necessary to protect the legitimate interests of the Member.

c.    The factors to be taken into account while determining whether a term is unfair, include –

i.    the nature of the financial product or financial service dealt with under the financial contract;

ii.    the extent of transparency of the term; **contracts offered by commodity exchanges

iii.    the extent to which the term allows a Client to compare it with other financial contracts for similar financial products or financial services; and

iv.    the financial contract as a whole and the terms of any other contract on which it is dependent.

i.    d. A term is transparent if it –

i.    i. is expressed in reasonably plain language that is likely to be understood by the Client;

i.    ii. is legible and presented clearly; and

i.    iii. is readily available to the Client affected by the term.

i.    e. If a term of a financial contract is determined to be unfair under point 11.A.c, the parties will continue to be bound by the remaining terms of the financial contract to the extent that the financial contract is capable of enforcement without the unfair term.

11.B.   

a.    "Non-negotiated contract" means a contract whose terms, other than the terms contained in point 11.C. (given below) are not negotiated between the parties to the financial contract and includes –

i.    A financial contract in which, relative to the Client, the Member has a substantially greater bargaining power in determining terms of the financial contract; and

ii.    A standard form contract.

b.    "Standard form contract" means a financial contract that is substantially not negotiable for the Client, except for the terms contained in point 11.C.

c.    Even if some terms of a financial contract are negotiated in form, the financial contract may be regarded as a non-negotiated contract if so indicated by –

i.    an overall and substantial assessment of the financial contract; and

ii.    the substantial circumstances surrounding the financial contract

d.    d. In a claim that a financial contract is a non-negotiated contract, the onus of demonstrating otherwise will be on the Member.

11.C.   

a.    The above does not apply to a term of a financial contract if it –

i.    defines the subject matter of the financial contract;

ii.    sets the price that is paid, or payable, for the provision of the financial product or financial service under the financial contract and has been clearly disclosed to the Client; or

iii.    is required, or expressly permitted, under any law or regulations.

b.    The exemption under point 11.C does not apply to a term that deals with the payment of an amount which is contingent on the occurrence or non- occurrence of any particular event.

12.    The Member and Authorized Person shall maintain all the details of the client as mentioned in the account opening form or any other information pertaining to the client, confidentially and that they shall not disclose the same to any person/authority except as required under any law/regulatory requirements. Provided however that the Member may so disclose information about his client to any person or authority with the express permission of the client.

13.    A. Protection of personal information and confidentiality

a.    "Personal information" means any information that relates to a Client or allows a Client's identity to be inferred, directly or indirectly, and includes –

i.    name and contact information;

ii.    biometric information, in case of individuals

iii.    information relating to transactions in, or holdings of, financial products

iv.    information relating to the use of financial services; or

v.    such other information as may be specified.

13. B.   

a.    A Member must –

I.    not collect personal information relating to a Client in excess of what is required for the provision of a financial product or financial service;

ii.    maintain the confidentiality of personal information relating to Clients and not disclose it to a third party, except in a manner expressly permitted under point 13.B.b.;

iii.    make best efforts to ensure that any personal information relating to a Client that it holds is accurate, up to date and complete;

iv.    ensure that Clients can obtain reasonable access to their personal information, subject to any exceptions that the Regulator may specify; and

v.    allow Clients an effective opportunity to seek modifications to their personal information to ensure that the personal information held by the Member is accurate, up to date and complete.

b.    A Member may disclose personal information relating to a Client to a third party only if –

I.    it has obtained prior written informed consent of the Client for the disclosure, after giving the Client an effective opportunity to refuse consent;

ii.    the Client has directed the disclosure to be made;

iii.    the Regulator has approved or ordered the disclosure, and unless prohibited by the relevant law or regulations, the Client is given an opportunity to represent under such law or regulations against such disclosure;

iv.    the disclosure is required under any law or regulations, and unless prohibited by such law or regulations, the Client is given an opportunity to represent under such law or regulations against such disclosure;

v.    the disclosure is directly related to the provision of a financial product or financial service to the Client, if the Member –

1.    informs the Client in advance that the personal information may be shared with a third party; and

2.    makes arrangements to ensure that the third party maintains the confidentiality of the personal information in the same manner as required under this Part; or

vi.    the disclosure is made to protect against or prevent actual or potential fraud, unauthorised transactions or claims, if the Member arranges with the third party to maintain the confidentiality of the personal information in the manner required under this Part.-

c.    "Third party" means any person other than the concerned Member, including a person belonging to the same group as the Member.

14.    A. Requirement of fair disclosure both initially and on continuing basis

a.    Member must ensure fair disclosure of information that is likely to be required by a Client to make an informed transactional decision.

b.    In order to constitute fair disclosure, the information must be provided –

i.    sufficiently before the Client enters into a financial contract, so as to allow the Client reasonable time to understand the information;

ii.    in writing and in a manner that is likely to be understood by a Client belonging to a particular category; and

iii.    in a manner that enables the Client to make reasonable comparison of the financial product or financial service with other similar financial products or financial services.

c.    The types of information that must be disclosed to a Client in relation to a financial product or financial service, which may include information regarding –

i.    main characteristics of the financial product or financial service, including its features, benefits and risks to the Client;

ii.    consideration to be paid for the financial product or financial service or the manner in which the consideration is calculated;

iii.    existence, exclusion or effect of any term in the financial product or financial contract;

iv.    nature, attributes and rights of the Member, including its identity, regulatory status and affiliations;

v.    contact details of the Member and the methods of communication to be used between the Member and the Client;

vi.    rights of the Client to rescind a financial contract within a specified period; or

vii.    rights of the Client under any law or regulations.

14. B.   

a.    Member must provide a Client that is availing a financial product or financial service provided by it, with the following continuing disclosures –

i.    any material change to the information that was required to be disclosed under point 14.A at the time when the Client initially availed the financial product or financial service;

ii.    information relating to the status or performance of a financial product held by the Client, as may be required to assess the rights or interests in the financial product or financial service; and

iii.    any other information that may be specified.

b.    A continuing disclosure must be made –

i.    within a reasonable time-period from the occurrence of any material change or at reasonable periodic intervals, as applicable; and

ii.    in writing and in a manner that is likely to be understood by a Client belonging to that category. MARGINS

15.    The client shall pay applicable initial margins, withholding margins, special margins or such other margins as are considered necessary by the Member or the Exchange or as may be directed by SEBI from time to time as applicable to the segment(s) in which the client trades. The Member is permitted in its sole and absolute discretion to collect additional margins (even though not required by the Exchange or SEBI) and the client shall be obliged to pay such margins within the stipulated time.

16.    The client understands that payment of margins by the client does not necessarily imply complete satisfaction of all dues. In spite of consistently having paid margins, the client may, on the settlement of its trade, be obliged to pay (or entitled to receive) such further sums as the contract may dictate/require.

TRANSACTIONS AND SETTLEMENTS

17.    The client shall give any order for buy or sell of commodities derivatives contract in writing or in such form or manner, as may be mutually agreed between the client and the Member however ensuring the regulatory requirements in this regard are complied with. TheMember shall ensure to place orders and execute the trades of the client, only in the Unique Client Code assigned to that client.

18.    The Member shall inform the client and keep him apprised about trading/settlement cycles, delivery/payment schedules, any changes therein from time to time, and it shall be the responsibility in turn of the client to comply with such schedules/procedures of the relevant commodity exchange where the trade is executed.

19.    The Member shall ensure that the money deposited by the client shall be kept in a separate account, distinct from his/its own account or account of any other client and shall not be used by the Member for himself/itself or for any other client or for any purpose other than the purposes mentioned in Rules, circulars, notices, guidelines of SEBI and/or Rules, Business Rules, Bye-laws, circulars and notices of Exchange.

20.    Where the Exchange(s) cancels trade(s) suo moto all such trades including the trade/s done on behalf of the client shall ipso facto stand cancelled, Member shall be entitled to cancel the respective contract(s) with client(s).

21.    The transactions executed on the Exchange are subject to Rules, Byelaws and Business Rules and circulars/notices issued thereunder of the Exchanges where the trade is executed and all parties to such trade shall have submitted to the jurisdiction of such court as may be specified by the Byelaws and Business Rules of the Exchanges where the trade is executed for the purpose of giving effect to the provisions of the Rules, Byelaws and Business Rules of the Exchanges and the circulars/notices issued thereunder.

BROKERAGE

22.    The Client shall pay to the Member brokerage and statutory levies as are prevailing from time to time and as they apply to the Client's account, transactions and to the services that Member renders to the Client. The Member shall not charge brokerage more than the maximum brokerage permissible as per the Rules, Business Rules and Bye-laws of the relevant commodity exchanges and/or Rules of SEBI.

LIQUIDATION AND CLOSE OUT OF POSITION

23.    Without prejudice to the Member's other rights (including the right to refer a matter to arbitration), the client understands that the Member shall be entitled to liquidate/close out all or any of the client's positions for non- payment of margins or other amounts, outstanding debts, etc. and adjust the proceeds of such liquidation/close out, if any, against the client's liabilities/obligations. Any and all losses and financial charges on account of such liquidation/closing-out shall be charged to and borne by the client.

24.    In the event of death or insolvency of the client or his/its otherwise becoming incapable of receiving and paying for or delivering or transferring commodities which the client has ordered to be bought or sold, Member may close out the transaction of the client and claim losses, if any, against the estate of the client. The client or his nominees, successors, heirs and assignee shall be entitled to any surplus which may result there from. The client shall note that transfer of funds/commodities in favor of a Nominee shall be valid discharge by the Member against the legal heir.

DISPUTE RESOLUTION

25.    The Member shall co-operate in redressing grievances of the client in respect of all transactions routed through it.

26.    The client and the Member shall refer any claims and/or disputes with respect to deposits, margin money, etc., to arbitration as per the Rules, Byelaws and Business Rules of the Exchanges where the trade is executed and circulars/notices issued thereunder as may be in force from time to time.

27.    The client/Member understands that the instructions issued by an authorized representative for dispute resolution, if any, of the client/Member shall be binding on the client/Member in accordance with the letter authorizing the said representative to deal on behalf of the said client/Member.

28.    Requirement for each Member to have an effective grievance redress mechanism which is accessible to all its Clients

a.    A Member must have in place an effective mechanism to receive and redress complaints from its Clients in relation to financial products or financial services provided by it, or on its behalf, in a prompt and fair manner.

b.    A Member must inform a Client, at the commencement of relationship with the Client and at such other time when the information is likely to be required by the Client, of –

i.    the Client's right to seek redress for any complaints; and

ii.    the processes followed by the Member to receive and redress complaints from its Clients.

29.A.    Suitability of advice for the Client
Right to receive advice that is suitable taking into account the relevant personal circumstances of the Client, such as the Clients financial circumstances and needs. This obligation would apply to persons who render advice to Clients and the regulator may specify categories of financial products and service that necessarily require such advice to be given.

a.    A Member must –

i.    make all efforts to obtain correct and adequate information about the relevant personal circumstances of a Client; and

ii.    ensure that the advice given is suitable for the Client after due consideration of the relevant personal circumstances of the Client.

b.    If it is reasonably apparent to the Member that the available information regarding the relevant personal circumstances of a Client is incomplete or inaccurate, the Member must warn the Client of the consequences of proceeding on the basis of incomplete or inaccurate information.

c.    If a Client intends to avail of a financial product or financial service that the Member determines unsuitable for the Client, the Member –

i.    must clearly communicate its advice to the Client in writing and in a manner that is likely to be understood by the Client; and

ii.    may provide the financial product or financial service requested by the Client only after complying with point 29.A.a and obtaining a written acknowledgement from the Client.

30.    Dealing with conflict of interest

   In case of any conflict between the interests of a Client and that of the Member, preference much be given to the Client interests.

a.    A member must –

i.    provide a Client with information regarding any conflict of interests, including any conflicted remuneration that the Member has received or expects to receive for making the advice to the Client; and

ii.    give priority to the interests of the Client if the Member knows, or reasonably ought to know, of a conflict between –

1.    its own interests and the interests of the Client; or

2.    the interests of the concerned Member and interests of the Client, in cases where the Member is a financial representative.

b.    The information under point 16a.i. must be given to the Client in writing and in a manner that is likely to be understood by the Client and a written acknowledgement of the receipt of the information should be obtained from the Client.

c.    In this section, "conflicted remuneration" means any benefit, whether monetary or non-monetary, derived by a Member from persons other than Clients that could, under the circumstances, reasonably be expected to influence the advice given by the Member to a Client.

TERMINATION OF RELATIONSHIP

31.    This relationship between the Member and the client shall be terminated; if the Member for any reason ceases to be a member of the commodity exchange including cessation of membership by reason of the Member's default, death, resignation or expulsion or if the certificate is cancelled by the Exchange.

32.    The Member, Authorized Person and the client shall be entitled to terminate the relationship between them without giving any reasons to the other party, after giving notice in writing of not less than one month to the other parties. Notwithstanding any such termination, all rights, liabilities and obligations of the parties arising out of or in respect of transactions entered into prior to the termination of this relationship shall continue to subsist and vest in/be binding on the respective parties or his/its respective heirs, executors, administrators, legal representatives or successors, as the case may be.

33.    In the event of demise/insolvency of the Authorized Person or the cancellation of his/its registration with the Board or/withdrawal of recognition of the Authorized Person by the commodity exchange and/or termination of the agreement with the Authorized Person by the Member, for any reason whatsoever, the client shall be informed of such termination and the client shall be deemed to be the direct client of the Member and all clauses in the 'Rights and Obligations' document(s) governing the Member, Authorized Person and client shall continue to be in force as it is, unless the client intimates to the Member his/its intention to terminate their relationship by giving a notice in writing of not less than one month.

ADDITIONAL RIGHTS AND OBLIGATIONS

34.    The Member and client shall reconcile and settle their accounts from time to time as per the Rules, Business Rules, Bye Laws, Circulars, Notices and Guidelines issued by SEBI and the relevant Exchanges where the trade is executed.

35.    The Member shall issue a contract note to his clientsfor trades executed in such format as may be prescribed by the Exchange from time to time containing records of all transactions including details of order number, trade number, trade time, trade price, trade quantity, details of the derivatives contract, client code, brokerage, all charges levied etc. and with all other relevant details as required therein to be filled in and issued in such manner and within such time as prescribed by the Exchange. The Member shall send contract notes to the investors within 24 hours of the execution of the trades in hard copy and/or in electronic form using digital signature.

36.    The Member shall make pay out of funds or delivery of commodities as per the Exchange Rules, Bye-Laws, Business Rules and Circulars, as the case may be, to the Client on receipt of the payout from the relevant Exchange where the trade is executed unless otherwise specified by the client and subject to such terms and conditions as may be prescribed by the relevant Exchange from time to time where the trade is executed.

37.    The Member shall send a complete `Statement of Accounts' for both funds and commodities in respect of each of its clients in such periodicity and format within such time, as may be prescribed by the relevant Exchange, from time to time, where the trade is executed. The Statement shall also state that the client shall report errors, if any, in the Statement within such time as may be prescribed by the relevant Exchange from time to time where the trade was executed, from the receipt thereof to the Stock broker.

38.    The Member shall send margin statements to the clients on daily basis. Margin statement should include, inter-alia, details of collateral deposited, collateral utilized and collateral status (available balance/due from client) with break up in terms of cash, Fixed Deposit Receipts (FDRs), Bank Guarantee, warehouse receipts, securities etc.

39.    The Client shall ensure that it has the required legal capacity to, and is authorized to, enter into the relationship with Member and is capable of performing his obligations and undertakings hereunder. All actions required to be taken to ensure compliance of all the transactions, which the Client may enter into shall be completed by the Client prior to such transaction being entered into.

40.    In case, where a member surrenders his/ her/ its membership, Member gives a public notice inviting claims, if any, from investors. In case of a claim relating to transactions executed on the trading system of the Exchange, ensure that client lodge a claim with the Exchange within the stipulated period and with the supporting documents.

41. A.    Protection from unfair conduct which includes misleading conduct & abusive conduc

a.    Unfair conduct in relation to financial products or financial services is prohibited.

b.    "Unfair conduct" means an act or omission by a Member or its financial representative that significantly impairs, or is likely to significantly impair, the ability of a Client to make an informed transactional decision and includes –

i.    misleading conduct under point 41.B

ii.    abusive conduct under point 41.C

iii.    such other conduct as may be specified.

41. B.   

a.    Conduct of a Member or its financial representative in relation to a determinative factor is misleading if it is likely to cause the Client to take a transactional decision that the Client would not have taken otherwise, and the conduct involves –

I.    providing the Client with inaccurate information or information that the Member or financial representative does not believe to be true; or

ii.    providing accurate information to the Client in a manner that is deceptive.

b.    In determining whether a conduct is misleading under point 41.B.a, the following factors must be considered to be "determinative factors" –

i.    the main characteristics of a financial product or financial service, including its features, benefits and risks to the Client;

ii.    the Client's need for a particular financial product or financial service or its suitability for the Client;

iii.    the consideration to be paid for the financial product or financial service or the manner in which the consideration is calculated;

iv.    the existence, exclusion or effect of any term in a financial contract, which is material term in the context of that financial contract;

v.    the nature, attributes and rights of the Member, including its identity, regulatory status and affiliations; and

vi.    the rights of the Client under any law or regulations.

41. C.  

a.    A conduct of a Member or its financial representative in relation to a financial product or financial service is abusive if it –

I.    involves the use of coercion or undue influence; and

ii.    causes or is likely to cause the Client to take a transactional decision that the Client would not have taken otherwise.

b.    In determining whether a conduct uses coercion or undue influence, the following must be considered –

I.    the timing, location, nature or persistence of the conduct;

ii.    the use of threatening or abusive language or behavior;

iii.    the exploitation of any particular misfortune or circumstance of the Client, of which the Member is aware, to influence the Client's decision with regard to a financial product or financial service;

iv.    any non-contractual barriers imposed by the Member where the Client wishes to exercise rights under a financial contract, including –

v.    the right to terminate the financial contract;

vi.    the right to switch to another financial product or another Member and

vii.    a threat to take any action, depending on the circumstances in which the threat is made.

ELECTRONIC CONTRACT NOTES (ECN)

42.    In case, client opts to receive the contract note in electronic form, he shall provide an appropriate e-mail id to the stock broker. The client shall communicate to the stock broker any change in the email-id through a physical letter. If the client has opted for internet trading, the request for change of email id may be made through the secured access by way of client specific user id and password.

43.    The Member shall ensure that all ECNs sent through the e-mail shall be digitally signed, encrypted, non-tamperable and in compliance with the provisions of the IT Act, 2000. In case, ECN is sent through e-mail as an attachment, the attached file shall also be secured with the digital signature, encrypted and non-tamperable.

44..    The client shall note that non-receipt of bounced mail notification by the Member shall amount to delivery of the contract note at the e-mail ID of the client.

45.    The Member shall retain ECN and acknowledgement of the e-mail in a soft and non-tamperable form in the manner prescribed by the exchange in compliance with the provisions of the IT Act, 2000 and as per the extant rules/circulars/guidelines issued by SEBI/Commodity exchanges from time to time. The proof of delivery i.e., log report generated by the system at the time of sending the contract notes shall be maintained by the Member for the specified period under the extant rules/circulars/guidelines issued by SEBI/Commodity exchanges. The log report shall provide the details of the contract notes that are not delivered to the client/e-mails rejected or bounced back. The Member shall take all possible steps to ensure receipt of notification of bounced mails by him at all times within the stipulated time periodunder the extant rules/circulars/guidelines issued by SEBI/Commodity exchanges.

46.    The Member shall continue to send contract notes in the physical mode to such clients who do not opt to receive the contract notes in the electronic form. Wherever the ECNs have not been delivered to the client or has been rejected (bouncing of mails) by the e-mail ID of the client, the Member shall send a physical contract note to the client within the stipulated time under the extant Regulations/ Rules, Bye-Laws, Business Rules and Circulars of SEBI/commodity exchanges and maintain the proof of dispatch and delivery of such physical contract notes.

47.    In addition to the e-mail communication of the ECNs to the client, the Member shall simultaneously publish the ECN on his designated web-site, if any, in a secured way and enable relevant access to the clients and for this purpose, shall allot a unique user name and password to the client, with an option to the client to save the contract note electronically and/or take a print out of the same.

LAW AND JURISDICTION

48.    In addition to the specific rights set out in this document, the Member, Authorised Person and the client shall be entitled to exercise any other rights which the Member or the client may have under the Rules, Bye-laws and Business Rules of the Exchanges in which the client chooses to trade and circulars/notices issued thereunder or Rules of SEBI.

49.    The provisions of this document shall always be subject to Government notifications, any rules, guidelines and circulars/notices issued by SEBI and Circulars, Rules, Business Rules and Bye laws of the relevant commodity exchanges, where the trade is executed, that may be in force from time to time.

50.    The Member and the client shall abide by any award passed by the Arbitrator(s) under the Arbitration and Conciliation Act, 1996. However, there is also a provision of appeal, if either party is not satisfied with the arbitration award.

51.    Words and expressions which are used in this document but which are not defined herein shall, unless the context otherwise requires, have the same meaning as assigned thereto in the Rules, Byelaws and Regulations/Business Rules and circulars/notices issued thereunder of the Exchanges/SEBI.

52.    All additional voluntary/non-mandatory clauses/document added by the Member should not be in contravention with Rules/ Business Rules/Notices/Circulars of Exchanges/SEBI. Any changes in such voluntary clauses/document(s) need to be preceded by a notice of 15 days. Any changes in the rights and obligations which are specified by Exchanges/SEBI shall also be brought to the notice of the clients.

53.    If the rights and obligations of the parties hereto are altered by virtue of change in Rules of SEBI or Bye-laws, Rules and Business Rules of the relevant commodity exchanges where the trade is executed, such changes shall be deemed to have been incorporated herein in modification of the rights and obligations of the parties mentioned in this document.

54    Members are required to send account statement to their clients every month.

RIGHTS AND OBLIGATIONS OF BENEFICIAL OWNER AND DEPOSITORY PARTICIPANT AS PRESCRIBED BY SEBI & DEPOSITORIES

General Clause

1    The Beneficial Owner and the Depository participant (DP) shall be bound by the provisions of the Depositories Act, 1996, SEBI (Depositories and Participants) Regulations, 1996, Rules and Regulations of Securities and Exchange Board of India (SEBI), Circulars/Notifications/Guidelines issued there under, Bye Laws and Business Rules/Operating Instructions issued by the Depositories and relevant notifications of Government Authorities as may be in force from time to time.

2    The DP shall open/activate demat account of a beneficial owner in the depository system only after receipt of complete Account opening form, KYC and supporting documents as specified by SEBI from time to time. Beneficial Owner information

3    The DP shall maintain all the details of the beneficial owner(s) as mentioned in the account opening form, supporting documents submitted by them and/or any other information pertaining to the beneficial owner confidentially and shall not disclose the same to any person except as required by any statutory, legal or regulatory authority in this regard.

4    The Beneficial Owner shall immediately notify the DP in writing, if there is any change in details provided in the account opening form assubmitted to the DP at the time of opening the demat account or furnished to the DP from time to time. Fees/Charges/Tariff

5    The Beneficial Owner shall pay such charges to the DP for the purpose of holding and transfer of securities in dematerialized form and for availing depository services as may be agreed to from time to time between the DP and the Beneficial Owner as set out in the Tariff Sheet provided by the DP. It may be informed to the Beneficial Owner that "no charges are payable for opening of demat account.

6    In case of Basic Services Demat Accounts, the DP shall adhere to the charge structure as laid down under the relevant SEBI and/or Depository circulars/directions/notifications issued from time to time.

7    The DP shall not increase any charges/tariff agreed upon unless it has given a notice in writing of not less than thirty days to the Beneficial Owner regarding the same. Dematerialization

8    The Beneficial Owner shall have the right to get the securities, which have been admitted on the Depositories, dematerialized in the form and manner laid down under the Bye Laws, Business Rules and Operating Instructions of the depositories. Separate Accounts

9    The DP shall open separate accounts in the name of each of the beneficial owners and securities of each beneficial owner shall be segregated and shall not be mixed up with the securities of other beneficial owners and/or DP's own securities held in dematerialized form.

10    The DP shall not facilitate the Beneficial Owner to create or permit any pledge and /or hypothecation or any other interest or encumbrance over all or any of such securities submitted for dematerialization and/or held in demat account except in the form and manner prescribed in the Depositories Act, 1996, SEBI (Depositories and Participants) Regulations, 1996 and Bye-Laws/Operating Instructions/Business Rules of the Depositories.

Transfer of Securities

11    The DP shall effect transfer to and from the demat accounts of the Beneficial Owner only on the basis of an order, instruction, direction or mandate duly authorized by the Beneficial Owner and the DP shall maintain the original documents and the audit trail of such authorizations.

12    The Beneficial Owner reserves the right to give standing instructions with regard to the crediting of securities in his demat account and the DP shall act according to such instructions. Statement of account

13    The DP shall provide statements of accounts to the beneficial owner in such form and manner and at such time as agreed with the Beneficial Owner and as specified by SEBI/depository in this regard.

14    However, if there is no transaction in the demat account, or if the balance has become Nil during the year, the DP shall send one physical statement of holding annually to such BOs and shall resume sending the transaction statement as and when there is a transaction in the account.

15    The DP may provide the services of issuing the statement of demat accounts in an electronic mode if the Beneficial Owner so desires. The DP will furnish to the

Beneficial Owner the statement of demat accounts under its digital signature, as governed under the Information Technology Act, 2000. However if the DP does not have the facility of providing the statement of demat account in the electronic mode, then the Participant shall be obliged to forward the statement of demat accounts in physical form.

16    In case of Basic Services Demat Accounts, the DP shall send the transaction statements as mandated by SEBI and/or Depository from time to time. Manner of Closure of Demat account

17    The DP shall have the right to close the demat account of the Beneficial Owner, for any reasons whatsoever, provided the DP has given a notice in writing of not less than thirty days to the Beneficial Owner as well as to the Depository. Similarly, the Beneficial Owner shall have the right to close his/her demat account held with the DP provided no charges are payable by him/her to the DP. In such an event, the Beneficial Owner shall specify whether the balances in their demat account should be transferred to another demat account of the Beneficial Owner held with another DP or to rematerialize the security balances held.

18    Based on the instructions of the Beneficial Owner, the DP shall initiate the procedure for transferring such security balances or rematerialize such security balances within a period of thirty days as per procedure specified from time to time by the depository. Provided further, closure of demat account shall not affect the rights, liabilities and obligations of either the Beneficial Owner or the DP and shall continue to bind the parties to their satisfactory completion. Default in payment of charges

19    In event of Beneficial Owner committing a default in the payment of any amount provided in Clause 5 & 6 within a period of thirty days from the date of demand, without prejudice to the right of the DP to close the demat account of the Beneficial Owner, the DP may charge interest at a rate as specified by the Depository from time to time for the period of such default.

20    In case the Beneficial Owner has failed to make the payment of any of the amounts as provided in Clause 5&6 specified above, the DP after giving two days notice to the Beneficial Owner shall have the right to stop processing of instructions of the Beneficial Owner till such time he makes the payment along with interest, if any. Liability of the Depository

21    As per Section 16 of Depositories Act, 1996,

1.    Without prejudice to the provisions of any other law for the time being in force, any loss caused to the beneficial owner due to the negligence of the depository or the participant, the depository shall indemnify such beneficial owner.

2.    Where the loss due to the negligence of the participant under Clause (1) above, is indemnified by the depository, the depository shall have the right to recover the same from such participant. Freezing/ Defreezing of accounts

22    The Beneficial Owner may exercise the right to freeze/defreeze his/her demat account maintained with the DP in accordance with the procedure and subject to the restrictions laid down under the Bye Laws and Business Rules/Operating Instructions.

23    The DP or the Depository shall have the right to freeze/defreeze the accounts of the Beneficial Owners on receipt of instructions received from any regulator or court or any statutory authority. Redressal of Investor grievance

24    The DP shall redress all grievances of the Beneficial Owner against the DP within a period of thirty days from the date of receipt of the complaint. Authorized representative

25    If the Beneficial Owner is a body corporate or a legal entity, it shall, along with the account opening form, furnish to the DP, a list of officials authorized by it, who shall represent and interact on its behalf with the Participant. Any change in such list including additions, deletions or alterations thereto shall be forthwith communicated to the Participant. Law and Jurisdiction

26    In addition to the specific rights set out in this document, the DP and the Beneficial owner shall be entitled to exercise any other rights which the DP or the Beneficial Owner may have under the Rules, Bye Laws and Regulations of the respective Depository in which the demat account is opened and circulars/notices issued there under or Rules and Regulations of SEBI.

27    The provisions of this document shall always be subject to Government notification, any rules, regulations, guidelines and circulars/notices issued by SEBI and Rules, Regulations and Bye-laws of the relevant Depository, where the Beneficial Owner maintains his/ her account, that may be in force from time to time.

28    The Beneficial Owner and the DP shall abide by the arbitration and conciliation procedure prescribed under the Bye-laws of the depository and that such procedure shall be applicable to any disputes between the DP and the Beneficial Owner.

29    Words and expressions which are used in this document but which are not defined herein shall unless the context otherwise requires, have the same meanings as assigned thereto in the Rules, Bye-laws and Regulations and circulars/notices issued there under by the depository and /or SEBI

30    Any changes in the rights and obligations which are specified by SEBI/Depositories shall also be brought to the notice of the clients at once.

31    If the rights and obligations of the parties hereto are altered by virtue of change in Rules and regulations of SEBI or Bye-laws, Rules and Regulations of the relevant Depository, where the Beneficial Owner maintains his/her account, such changes shall be deemed to have been incorporated herein in modification of the rights and obligations of the parties mentioned in this document.

32    The stock broker / stock broker and depository participant shall not directly /indirectly compel the clients to execute Power of Attorney (PoA) or Demat Debit and Pledge Instruction (DDPI) or deny services to the client if the client refuses to execute PoA or DDPI.

INTERNET & WIRELESS TECHNOLOGY BASED TRADING FACILITY PROVIDED BY STOCK BROKERS TO CLIENT

(All the clauses mentioned in the ‘Rights and Obligations’ document(s) shall be applicable. Additionally, the clauses mentioned herein shall also be applicable.)

1    Stock broker is eligible for providing Internet based trading (IBT) and securities/commodities trading through the use of wireless technology that shall include the use of devices such as mobile phone, laptop with data card, etc. which use Internet Protocol (IP). The stock broker shall comply with all requirements applicable to internet based trading/securities trading using wireless technology as may be specified by SEBI & the Exchanges from time to time.

2    The client is desirous of investing/trading in securities and for this purpose, the client is desirous of using either the internet based trading facility or the facility for securities/commodities trading through use of wireless technology. The Stock broker shall provide the Stock broker’s IBT Service to the Client, and the Client shall avail of the Stock broker’s IBT Service, on and subject to SEBI/Exchanges Provisions and the terms and conditions specified on the Stock broker’s IBT Web Site provided that they are in line with the norms prescribed by Exchanges/SEBI.

3    The stock broker shall bring to the notice of client the features, risks, responsibilities, obligations and liabilities associated with securities trading through wireless technology/internet/smart order routing or any other technology should be brought to the notice of the client by the stock broker.

4    The stock broker shall make the client aware that the Stock Broker’s IBT system itself generates the initial password and its password policy as stipulated in line with norms prescribed by Exchanges/SEBI.

5    he Client shall be responsible for keeping the Username and Password confidential and secure and shall be solely responsible for all orders entered and transactions done by any person whosoever through the Stock broker’s IBT System using the Client’s Username and/or Password whether or not such person was authorized to do so. Also the client is aware that authentication technologies and strict security measures are required for the internet trading/securities/ commodities trading through wireless technology through order routed system and undertakes to ensure that the password of the client and/or his a u t h o r i z e d representative are not revealed to any third party including employees and dealers of the stock broker

6    The Client shall immediately notify the Stock broker in writing if he forgets his password, discovers security flaw in Stock Broker’s IBT System, discovers/suspects discrepancies/ unauthorized access through his username/password/account with full details of such unauthorized use, the date, the manner and the transactions effected pursuant to such unauthorized use, etc.

7    The Client is fully aware of and understands the risks associated with availing of a service for routing orders over the internet/securities trading through wireless technology and Client shall be fully liable and responsible f o r a n y a n d a l l a c t s d o n e i n t h e Cl i e n t ’ s Username/password in any manner whatsoever.

8    The stock broker shall send the order/trade confirmation through email to the client at his request. The client is aware that the order/ trade confirmation is also provided on the web portal. In case client is trading using wireless technology, the stock broker shall send the order/trade confirmation on the device of the client.

9    The client is aware that trading over the internet involves many uncertain factors and complex hardware, software, systems, communication lines, peripherals, etc. are susceptible to interruptions and dislocations. The Stock broker and the Exchange do not make any representation or warranty that the Stock broker’s IBT Service will be available to the Client at all times without any interruption.

10    The Client shall not have any claim against the Exchange or the Stock broker on account of any suspension, interruption, non-availability or malfunctioning of the Stock broker’s IBT System or Service or the Exchange’s service or systems or non-execution of his orders due to any link/system failure at the Client/Stock brokers/ Exchange end for any reason beyond the control of the stock broker/Exchanges.

RISK DISCLOSURE DOCUMENT FOR CAPITAL MARKET, DERIVATIVES SEGMENTS & COMMODITY SEGMENTS

This document contains important information on trading in Equities/Commodities/Derivatives Segments of the stock exchanges. All prospective constituents should read this document before trading in Equities/Derivatives Segments of the Exchanges. Stock exchanges/SEBI does neither singly or jointly and expressly nor impliedly guarantee nor make any representation concerning the completeness, the adequacy or accuracy of this disclosure document nor have Stock exchanges /SEBI endorsed or passed any merits of participating in the trading segments. This brief statement does not disclose all the risks and other significant aspects of trading. In the light of the risks involved, you should undertake transactions only if you understand the nature of the relationship into which you are entering and the extent of your exposure to risk. You must know and appreciate that trading in Equity shares, Commodity futures contracts, Derivatives contracts or other instruments traded on the Stock Exchange, which have varying element of risk, is generally not an appropriate avenue for someone of limited resources/limited investment and/or trading experience and low risk tolerance. You should therefore carefully consider whether such trading is suitable for you in the light of your financial condition. In case you trade on Stock exchanges and suffer adverse consequences or loss, you shall be solely responsible for the same and Stock exchanges/its Clearing Corporation and/or SEBI shall not be responsible, in any manner whatsoever, for the same and it will not be open for you to take a plea that no adequate disclosure regarding the risks involved was made or that you were not explained the full risk involved by the concerned stock broker. The constituent shall be solely responsible for the consequences and no contract can be rescinded on that account. You must acknowledge and accept that there can be no guarantee of profits or no exception from losses while executing orders for purchase and/or sale of a derivative contract being traded on Stock exchanges. It must be clearly understood by you that your dealings on Stock exchanges through a stock broker shall be subject to your fulfilling certain formalities set out by the stock broker, which may inter alia include your filling the know your client form, reading the rights and obligations, do’s and don’ts, etc., and are subject to the Rules, Byelaws and Regulations of relevant Stock exchanges, its Clearing Corporation, guidelines prescribed by SEBI and in force from time to time and Circulars as may be issued by Stock exchanges or its Clearing Corporation and in force from time to time. Stock exchanges does not provide or purport to provide any advice and shall not be liable to any person who enters into any business relationship with any stock broker of Stock exchanges and/or any third party based on any information contained in this document. Any information contained in this document must not be construed as business advice. No consideration to trade should be made without thoroughly understanding and reviewing the risks involved in such trading. If you are unsure, you must seek professional advice on the same. In considering whether to trade or authorize someone to trade for you, you should be aware of or must get acquainted with the following :

1.    BASIC RISKS :

1.1    Risk of Higher Volatility: Volatility refers to the dynamic changes in price that a security/commodity/derivatives contract undergoes when trading activity continues on the Stock Exchanges. Generally, higher the volatility of a security/commodity/derivatives contract, greater is its price swings. There may be normally greater volatility in thinly traded securities / commodities / derivatives contracts than in active securities / commodities /derivatives contracts. As a result of volatility, your order may only be partially executed or not executed at all, or the price at which your order got executed may be substantially different from the last traded price or change substantially thereafter, resulting in notional or real losses.

1.2    Risk of Lower Liquidity: Liquidity refers to the ability of market participants to buy and/or sell securities / commodities / derivatives contracts expeditiously at a competitive price and with minimal price difference. Generally, it is assumed that more the numbers of orders available in a market, greater is the liquidity. Liquidity is important because with greater liquidity, it is easier for investors to buy and/or sell securities / commodities / derivatives contracts swiftly and with minimal price difference, and as a result, investors are more likely to pay or receive a competitive price for securities / derivatives contracts purchased or sold. There may be a risk of lower liquidity in some securities / derivatives contracts as compared to active securities / derivatives contracts. As a result, your order may only be partially executed, or may be executed with relatively greater price difference or may not be executed at all.

1.2.1    Buying or selling securities / commodities / derivatives contracts as part of a day trading strategy may also result into losses, because in such a situation, securities/commodities/ derivatives contracts may have to be sold / purchased at low / high prices, compared to the expected price levels, so as not to have any open position or obligation to deliver or receive a security / commodity / derivatives contract.

1.3    Risk of Wider Spreads: Spread refers to the difference in best buy price and best sell price. It represents the differential between the price of buying a security / commodity / derivatives contract and immediately selling it or vice versa. Lower liquidity and higher volatility may result in wider than normal spreads for less liquid or illiquid securities / commodities / derivatives contracts. This in turn will hamper better price formation.

1.4    Risk-reducing orders: The placing of orders (e.g., "stop loss” orders, or "limit" orders) which are intended to limit losses to certain amounts may not be effective many a time because rapid movement in market conditions may make it impossible to execute such orders.

1.4.1    A "market" order will be executed promptly, subject to availability of orders on opposite side, without regard to price and that, while the customer may receive a prompt execution of a "market" order, the execution may be at available prices of outstanding orders, which satisfy the order quantity, on price time priority. It may be understood that these prices may be significantly different from the last traded price or the best price in that security / derivatives contract.

1.4.2    A "limit" order will be executed only at the "limit" price specified for the order or a better price. However, while the customer receives price protection, there is a possibility that the order may not be executed at all.

1.4.3    A stop loss order is generally placed "away" from the current price of a stock / commodity / derivatives contract, and such order gets activated if and when the security / derivatives contract reaches, or trades through, the stop price. Sell stop orders are entered ordinarily below the current price, and buy stop orders are entered ordinarily above the current price. When the security / derivatives contract reaches the pre -determined price, or trades through such price, the stop loss order converts to a market/limit order and is executed at the limit or better. There is no assurance therefore that the limit order will be executable since a security / derivatives contract might penetrate the pre- determined price, in which case, the risk of such order not getting executed arises, just as with a regular limit order.

1.5    Risk of News Announcements: News announcements that may impact the price of stock / commodity / derivatives contract may occur during trading, and when combined with lower liquidity and higher volatility, may suddenly cause an unexpected positive or negative movement in the price of the security / commodity /contract.

1.6    Risk of Rumors: Rumors about companies / currencies at times float in the market through word of mouth, newspapers, websites or news agencies, etc. The investors should be wary of and should desist from acting on rumors.

1.7    System Risk: High volume trading will frequently occur at the market opening and before market close. Such high volumes may also occur at any point in the day. These may cause delays in order execution or confirmation.

1.7.1    During periods of volatility, on account of market participants continuously modifying their order quantity or prices or placing fresh orders, there may be delays in order execution and its confirmations.

1.7.2    Under certain market conditions, it may be difficult or impossible to liquidate a position in the market at a reasonable price or at all, when there are no outstanding orders either on the buy side or the sell side, or if trading is halted in a security / derivatives contract due to any action on account of unusual trading activity or security / derivatives contract hitting circuit filters or for any other reason.

1.8    System/Network Congestion: Trading on exchanges is in electronic mode, based on satellite/leased line based communications, combination of technologies and computer systems to place and route orders. Thus, there exists a possibility of communication failure or system problems or slow or delayed response from system or trading halt, or any such other problem/glitch whereby not being able to establish access to the trading system/network, which may be beyond control and may result in delay in processing or not processing buy or sell orders either in part or in full. You are cautioned to note that although these problems may be temporary in nature, but when you have outstanding open positions or unexecuted orders, these represent a risk because of your obligations to settle all executed transactions.

2    As far as Derivatives segments are concerned, please note and get yourself acquainted with the following additional features :

2.1    Effect of "Leverage" or "Gearing": In the derivatives market, the amount of margin is small relative to the value of the derivatives contract so the transactions are 'leveraged' or 'geared'. Derivatives trading, which is conducted with a relatively small amount of margin, provides the possibility of great profit or loss in comparison with the margin amount. But transactions in derivatives carry a high degree of risk. You should therefore completely understand the following statements before actually trading in derivatives and also trade with caution while taking into account one's circumstances, financial resources, etc. If the prices move against you, you may lose a part of or whole margin amount in a relatively short period of time. Moreover, the loss may exceed the original margin amount.

A.    Futures trading involve daily settlement of all positions. Every day the open positions are marked to market based on the closing level of the index / derivatives contract. If the contract has moved against you, you will be required to deposit the amount of loss (notional) resulting from such movement. This amount will have to be paid within a stipulated time frame, generally before commencement of trading on next day.

B.    If you fail to deposit the additional amount by the deadline or if an outstanding debt occurs in your account, the stock broker may liquidate a part of or the whole position or substitute securities. In this case, you will be liable for any losses incurred due to such close-outs.

C.    Under certain market conditions, an investor may find it difficult or impossible to execute transactions. For example, this situation can occur due to factors such as illiquidity i.e. when there are insufficient bids or offers or suspension of trading due to price limit or circuit breakers etc.

D.    In order to maintain market stability, the following steps may be adopted: changes in the margin rate, increases in the cash margin rate or others. These new measures may also be applied to the existing open interests. In such conditions, you will be required to put up additional margins or reduce your positions.

E.    You must ask your broker to provide the full details of derivatives contracts you plan to trade i.e. the contract specifications and the associated obligations.

2.2    Currency specific risks:

1    The profit or loss in transactions in foreign currency- denominated contracts, whether they are traded in your own or another jurisdiction, will be affected by fluctuations in currency rates where there is a need to convert from the currency denomination of the contract to another currency.

2    Under certain market conditions, you may find it difficult or impossible to liquidate a position. This can occur, for example when a currency is deregulated or fixed trading bands are widened.

3.    Currency prices are highly volatile. Price movements for currencies are influenced by, among other things: changing supply-demand relationships; trade, fiscal, monetary, exchange control programs and policies of governments; foreign political and economic events and policies; changes in national and international interest rates and inflation; currency devaluation; and sentiment of the market place. None of these factors can be controlled by any individual advisor and no assurance can be given that an advisor's advice will result in profitable trades for a participating customer or that a customer will not incur losses from such events.

2.3    Risk of Option holders:

1    An option holder runs the risk of losing the entire amount paid for the option in a relatively short period of time. This risk reflects the nature of an option as a wasting asset which becomes worthless when it expires. An option holder who neither sells his option in the secondary market nor exercises it prior to its expiration will necessarily lose his entire investment in the option. If the price of the underlying does not change in the anticipated direction before the option expires, to an extent sufficient to cover the cost of the option, the investor may lose all or a significant part of his investment in the option.

2    The Exchanges may impose exercise restrictions and have absolute authority to restrict the exercise of options at certain times in specified circumstances.

2.4    Risks of Option Writers:

1    If the price movement of the underlying is not in the anticipated direction, the option writer runs the risks of losing substantial amount.

2    The risk of being an option writer may be reduced by the purchase of other options on the same underlying interest and thereby assuming a spread position or by acquiring other types of hedging positions g a spread position or by acquiring other types of hedging positions in the options markets or other markets. However, even where the writer has assumed a spread or other hedging position, the risks may still be significant. A spread position is not necessarily less risky than a simple 'long' or 'short' position.

3    Transactions that involve buying and writing multiple options in combination, or buying or writing options in combination with buying or selling short the underlying interests, present additional risks to investors. Combination transactions, such as option spreads, are more complex than buying or writing a single option. And it should be further noted that, as in any area of investing, a complexity not well understood is, in itself, a risk factor. While this is not to suggest that combination strategies should not be considered, it is advisable, as is the case with all investments in options, to consult with someone who is experienced and knowledgeable with respect to the risks and potential rewards of combination transactions under various market circumstances.

3    TRADING THROUGH WIRELESS TECHNOLOGY/ SMART ORDER ROUTING OR ANY OTHER TECHNOLOGY: Any additional provisions defining the features, risks, responsibilities, obligations and liabilities associated with securities/commodities trading through wireless technology/ smart order routing or any other technology should be brought to the notice of the client by the stock broker.

4    GENERAL

4.1    The term 'constituent' shall mean and include a client, a customer or an investor, who deals with a stock broker for the purpose of acquiring and/or selling of securities / derivatives contracts through the mechanism provided by the Exchanges.

4.2    The term 'stock broker' shall mean and include a stock broker, a broker or a stock broker, who has been admitted as such by the Exchanges and who holds a registration certificate from SEBI.

i.    Deposited cash and property: You should familiarize yourself with the protections accorded to the money or other property you deposit particularly in the event of a firm become insolvent or bankrupt. The extent to which you may recover your money or property may be governed by specific legislation or local rules. In some jurisdictions, property, which has been specifically identifiable as your own, will be pro-rated in the same manner as cash for purposes of distribution in the event of a shortfall. In case of any dispute with the Member of the Exchange, the same shall be subject to arbitration as per the Rules, Bye-laws and Business Rules of the Exchange. Commission and other charges: Before you begin to trade, you should obtain a clear explanation of all commissions, fees and other charges for which you will be liable. These charges will affect your net profit (if any) or increase your loss. iii. For rights and obligations of the Members/Authorised Persons/ clients, please refer to Annexure 3 iv. v. The term ‘Constituent’ shall mean and include a Client, a Customer or an Investor, who deals with a member for the purpose of trading in the commodity derivatives through the mechanism provided by the Exchange. The term ‘member’ shall mean and include a Trading Member or a Member/Broker, who has been admitted as such by the Exchange and got a registration certificate from SEBI.

ADDITIONAL RISK DISCLOSURE DOCUMENTS FOR OPTIONS TRADING

Risk of Option holders:

1.    An option holder runs the risk of losing the entire amount paid for the option in a relatively short period of time. This risk reflects the nature of an option as a wasting asset which becomes worthless when it expires. An option holder who neither sells his option in the secondary market nor exercises it prior to its expiration will necessarily lose his entire investment in the option. If the price of the underlying does not change in the anticipated direction before the option expires, to an extent sufficient to cover the cost of the option, the investor may lose all or a significant part of his investment in the option.

2.    The Exchanges may impose exercise restrictions and have absolute authority to restrict the exercise of options at certain times in specified circumstances. Risks of Option Writers:

1.    If the price movement of the underlying is not in the anticipated direction, the option writer runs the risks of losing substantial amount.

2.    The risk of being an option writer may be reduced by the purchase of other options on the same underlying interest and thereby assuming a spread position or by acquiring other types of hedging positions in the options markets or other markets. However, even where the writer has assumed a spread or other hedging position, the risks may still be significant. A spread position is not necessarily less risky than a simple 'long' or 'short' position.

3.    3. Transactions that involve buying and writing multiple options in combination, or buying or writing options in combination with buying or selling short the underlying interests, present additional risks to investors. Combination transactions, such as option spreads, are more complex than buying or writing a single option. And it should be further noted that, as in any area of investing, a complexity not well understood is, in itself, a risk factor. While this is not to suggest that combination strategies should not be considered, it is advisable, as is the case with all investments in options, to consult with someone who is experienced and knowledgeable with respect to the risks and potential rewards of combination transactions under various market circumstances.

GUIDANCE NOTE - DO'S AND DON'TS FOR TRADING ON THE EXCHANGE(S) FOR EQUITY, EQUITY DERIVATIVE & CURRENCY DERIVATIVES CLIENTS BEFORE YOU BEGIN TO TRADE

1.    Ensure that you deal with and through only SEBI registered intermediaries. You may check their SEBI registration certificate number from the list available on t h e S t o c k e x c h a n g e s ’ w e b s i t e s i . e . w w w. n s e i n d i a . c o m , w w w. b s e i n d i a . c o m , www.msei.inand the SEBI website www.sebi.gov.in.

2.    Ensure that you fill the KYC form completely and strike off the blank fields in the KYC form.

3.    Ensure that you have read all the mandatory documents viz. Rights and Obligations, Risk Disclosure Document, Policy and Procedure document of the stock broker.

4.    Ensure to read, understand and then sign the voluntary clauses, if any, agreed between you and the stock broker. Note that the clauses as agreed between you and the stock broker cannot be changed without your consent.

5.    Get a clear idea about all brokerage, commissions, fees and other charges levied by the broker on you for trading and the relevant provisions/ guidelines specified by SEBI/Stock exchanges.

6.    Obtain a copy of all the documents executed by you from the stock broker, if any, free of charge. Standard set of documents (Rights and Obligations, Risk Disclosure Document, Guidance Note, Policies and Procedures) as prescribed by SEBI will be available at Globe Capital Market Limited website at www.globecapital.com

7.    In case you wish to execute Demat Debit and Pledge Instruction (DDPI) in favour of the Stock broker, authorizing it to operate your bank and demat account, please refer to the guidelines issued by SEBI/Exchanges in this regard. TRANSACTIONS AND SETTLEMENTS

8.    The stock broker may issue electronic contract notes (ECN) if specifically authorized by you in writing. You should provide your e-mail id to the stock broker for the same. Don’t opt for ECN if you are not familiar with computers.

9.    Don’t share your internet trading account’s password with anyone.

10.    Don’t make any payment in cash to the stock broker.

11.    Make the payments by account payee cheque in favour of the stock broker. Don’t issue cheques in the name of sub-broker. Ensure that you have a documentary proof of your payment/deposit of securities with the stock broker, stating date, scrip, quantity, towards which bank/ demat account such money or securities deposited and from which bank/ demat account.

12.    Note that facility of Trade Verification is available on stock exchanges’ websites, where details of trade as mentioned in the contract note may be verified. Where trade details on the website do not tally with the details mentioned in the contract note, immediately get in touch with the Investors Grievance Cell of the relevant Stock exchange.

13.    In case you have given specific authorization for maintaining running account, payout of funds or delivery of securities (as the case may be), may not be made to you within one working day from the receipt of payout from the Exchange. Thus, the stock broker shall maintain running account for you subject to the following conditions:

a).    Such authorization from you shall be dated, signed by you only and contains the clause that you may revoke the same at any time.

b).    The actual settlement of funds and securities shall be done by the stock broker, at least once in a calendar quarter or month, depending on your preference. While settling the account, the stock broker shall send to you a ‘statement of accounts’ containing an extract from the client ledger for funds and an extract from the register of securities displaying all the receipts/deliveries of funds and securities. The statement shall also explain the retention of funds and securities and the details of the pledged shares, if any.

c).    On the date of settlement, the stock broker may retain the requisite securities/funds towards outstanding obligations and may also retain the funds expected to be required to meet derivatives margin obligations for next 5 trading days, calculated in the manner specified by the exchanges. In respect of cash market transactions, the stock broker may retain entire pay-in obligation of funds and securities due from clients as on date of settlement and for next day ’ s business, he may retain funds/securities/margin to the extent of value of transactions executed on the day of such settlement in the cash market

d).    You need to bring any dispute arising from the statement of account or settlement so made to the notice of the stock broker in writing preferably within 7 (seven) working days from the date of receipt of funds/securities or statement, as the case may be. In case of dispute, refer the matter in writing to the Investors Grievance Cell of the relevant Stock exchanges without delay.

14.    In case you have not opted for maintaining running account and pay-out of funds/securities is not received on the next working day of the receipt of payout from the exchanges, please refer the matter to the stock broker. In case there is dispute, ensure that you lodge a complaint in writing immediately with the Investors Grievance Cell of the relevant Stock exchange.

15.    Please register your mobile number and e-mail id with the stock broker, to receive trade confirmation alerts/ details of the transactions through SMS or e-mail, by the end of the trading day, from the stock exchanges. IN CASE OF TERMINATION OF TRADING MEMBERSHIP

16.    In case a stock broker surrenders his membership, is expelled from membership or declared a defaulter, stock exchanges gives a public notice inviting claims relating to only the "transactions executed on the trading system" of Stock exchange, from the investors. Ensure that you lodge a claim with the relevant Stock exchanges within the stipulated period and with the supporting documents.

17.    Familiarize yourself with the protection accorded to the money and/or securities you may deposit with your stock broker, particularly in the event of a default or the stock broker’s insolvency or bankruptcy and the extent to which you may recover such money and/or securities, which may be governed by the Bye-laws and Regulations of the relevant Stock exchange where the trade was executed and the scheme of the Investors’ Protection Fund in force from time to time.

DISPUTES/ COMPLAINTS Do's

18.    Please note that the details of the arbitration proceedings, penal action against the brokers and investor complaints against the stock brokers are displayed on the website of the relevant Stock exchange.

19.    In case your issue/problem/grievance is not being sorted out by concerned stock broker/sub-broker then you may take up the matter with the concerned Stock exchange. If you are not satisfied with the resolution of your complaint then you can escalate the matter to SEBI.

20.    Note that all the stock broker/sub-brokers have been mandated by SEBI to designate an e-mail ID of the grievance redressal division/compliance officer exclusively for the purpose of registering complaints. The above documents are available in vernacular language at the below links:
https://www.nseindia.com/membership/content/complinc
_trading_mem.htm http://www.bseindia.com/investors/client_regislanguages. aspx

GUIDANCE NOTE-DO’s AND DON’Ts FOR THE CLIENTS REGD IN COMMODITY EXCHANGES/SEGMENTS Do's

1.    Trade only through Registered Members of the Exchange. Check from the Exchange website at following link For MCX: https://www.mcxindia.com/ membership/notice-board/Member-APFor NCDEX: http://www.ncdex.com/Membership/Memberdirectory.asp x.For NSE: https://enit.nseindia.com/MemDirWeb/form /tradingMemberLocator_beta.jsp For BSE: https://www. bseindia.com/members/MembershipDirectory.aspx

2.    Details to see whether the Member is registered with the Exchange.

3.    Insist on filling up a standard 'Know Your Client (KYC)' form before you commence trading

4.    Insist on getting a Unique Client Code (UCC) and ensure all your trades are done under the said UCC.

5.    Insist on reading and signing a standard 'Risk Disclosure Agreement'.

6.    Obtain a copy of your KYC and/ or other documents executed by you with the Member, from the Member.

7.    Cross check the genuineness of trades carried out at the Exchange through the trade verification facility available on the Exchange website at the following link For MCX: https://www.mcxindia.com/en/login For NCDEX: https://ncdex.com/subscriber/login For NSE: https://investorhelpline.nseindia.com /NICEPLUS/loadRegisterUser For BSE: https://www.bse india.com/investors/trade_check.aspx The trades can be verified online where trade information is available up to 5 working days from the trade date.

8.    Insist on a duly signed Contract Note in specified format for every executed trade within 24 hours of trade, highlighting the details of the trade along with your UCC.

9.    Ensure that the Contract Note contains all the relevant information such as Member Registration Number, Order No., Order Date, Order time, Trade No., Trade rate, Quantity, Arbitration Clause, etc.

10.    Obtain receipt for collaterals deposited with the Member to wards margins.

11.    Go through the Rules, Bye-laws, Regulations, Circulars, Directives, Notifications of the Exchange as well as of the Regulators, Government and other authorities to know your rights and duties vis-à-vis those of the Member.

12.    Ask all relevant questions and clear your doubts with your Member before transacting.

13.    Insist on receiving the bills for every settlement.

14.    Insist on Monthly statements of your ledger account and report any discrepancies in the statement to your Member within 7 working days. In case of unsatisfactory response report the discrepancy to the Exchange within 15 working days from the date of cause of action.

15.    Scrutinize minutely both the transaction & holding statements that you receive from your Depository Participant.

16.    Keep Delivery Instruction Slips (DIS) book issued by Dps in safe possession.

17.    Ensure that the DIS numbers are preprinted and your account number (UCC)is mentioned in the DIS book.

18.    Freeze your Demat account in case of your absence for longer duration or incase of not using the account frequently.

19.    Pay required margins in time and only by Cheque and ask for receipt there of from the Member.

20.    Deliver the commodities in case of sale or pay the money in case of purchase within the time prescribed.

21.    Under standand comply with accounting standards for derivatives.

22.    Ensure to read, understand and then sign the voluntary clauses, if any, agreed between you and the Member. Note that the clauses as agreed between you and the Member cannot be changed without your consent.

23.    Get a clear idea about all brokerage, commissions, fees and other charges levied by the Member on you for trading and the relevant provisions/guidelines specified by SEBI / Commodity Exchanges.

24.    Make the payments by account payee cheque in favour of the Member. Ensure that you have a documentary proof of your payment/deposit of commodities with the Member, stating date, commodity, quantity, towards which bank/ demat account such money or commodities (in the form of ware house receipts) deposited and from which bank/ demat account.

25.    The payout of funds or delivery of commodities (as the case may be) shall not be made to you within one working day from the receipt of payout from the Exchange, in case you have given specific authorization for maintaining running account to the member. Thus, in this regard, the running account authorization provided by you to the Member shall be subject to the following conditions:

a).    Such authorization from you shall be dated, signed by you only and contains the clause that you may revoke the same at any time.

b).    You need to bring any dispute arising from the statement of account to the notice of the Member in writing preferably within 7 (seven) working days from the date of receipt of funds/commodities or statement, as the case may be. In case of dispute, refer the matter in writing to the Investors Grievance Cell of the relevant Commodity exchanges without delay.

c).    In case you have not opted for maintaining running account and pay-out is not received on the next working day of the receipt of payout from the exchanges, please refer the matter to the Member. In case there is dispute, ensure that you lodge a complaint in writing immediately with the Investors Grievance Cell of the relevant Commodity exchange.

d).    Please register your mobile number and email id with the Member, to receive trade confirmation alerts/details of the transactions through SMS or email, by the end of the trading day, from the commodity exchanges.

26.    You should familiarize yourself with the protection accorded to the money or other property you may deposit with your member, particularly in the event of a default in the commodity derivatives or the member becomes insolvent or bankrupt.

27.    Please ensure that you have a documentary proof of having made the deposit of such money or property with the member, stating towards which account such money or property deposited.

28.    In case your problem/grievance/issue is not being sorted out by concerned Member/Authorised Person then you may take up the matter with the concerned Commodity Exchange. If you are not satisfied with the resolution of your complaint then you can escalate the matter to SEBI.

Don'ts

1.    Do not deal with any unregistered inter me diaries.

2.    Do not undertake off-market transactions as such transactions are illegal and fall outside the jurisdiction of the Exchange.

3.    Do not enter in to assured returns arrangement with any Member

4.    Do not get carried away by luring advertisements, rum ours, hot tips, explicit/implicit promise of returns, etc.

5.    Do not make payments in cash/ take any cash towards margins and settlement to/ from the Member.

6.    Do not start trading before reading and under standing the Risk Disclosure Agreement.

7.    Do not neglect to set up in writing, orders for higher value given over phone.

8.    Do not accept unsigned/duplicate contract note / confirmation memo.

9.    Do not accept contract note/confirmation memo signed by any unauthorized person.

10.    Don’t share your internet trading account’s password with anyone

11.    Do not delay payment/deliveriesof commodities to Member.

12.    Do not forget to take note of risks involved in the investments.

13.    Do not sign blank Delivery Instruction Slips (DIS) while furnishing commodities, deposits and/or keep them with Depository Participants (DP) or member to save time.

14.    Donot pay brokerage in excess of that rates prescribed by the Exchange

15.    Don’t issue cheques in the name of Authorized Person.

MANAGIING YOUR DEMAT ACCOUNT SIIMPLE DOs and DON’Ts

1.    Verify your transaction statement carefully for all debits and credits in your account. In case of any unauthorized debit or credit, inform your DP or CDSL/NSDL.

2.    Intimate any change of address or change in bank account details to your DP immediately.

3.    While accepting the Delivery Instruction Slip (DIS) book from your DP, ensure that your BO ID is pre-stamped on all the pages along with the serial numbers.

4.    Keep your DIS book safely and do not sign or issue blank or incomplete DIS slips.

5.    Strike out the empty space, if any, in the DIS, before submitting to DP.

6.    For market transactions, submit the DIS ahead of the deadline time. DIS can be issued with a future execution date.

7.    The demat account has a nomination facility and it is advisable to appoint a nominee to facilitate your heirs in obtaining the securities in your demat account, on completion of the necessary procedures.

8.    To open and operate your demat account, copy of PAN card of all account holders is to be submitted to the DP along with original PAN card, for verification.

9.    Register for SMS Alert facility. If any unauthorized debit is noticed, the BO should immediately inform CDSL/NSDL and the Main DP, in writing. An email may be sent to CDSL at complaints@cdslindia.com and NSDL at relations@nsdl.co.in

10.    Register for CDSL’s Internet based facility “easi” / NSDL’s Internet based facility “speede” to monitor your demat account yourself. Contact your DP or visit CDSL’s website: www.cdslindia.com / NSDL’s website www.nsdl.co.in for details.

11.    In order to receive all the credits coming to your demat account automatically, you can give a one-time, standing instruction to your DP.

12.    Before granting Power of Attorney to anyone, to operate your demat account, carefully examine the scope and implications of powers being granted.

POLICIES AND PROCEDURES APPLICABLE TO CLIENTS OF GLOBE CAPITAL MARKET LIMITED

1.    REFUSAL OF ORDERS FOR PENNY STOCKS Globe Capital Market Limited (“GLOBE”) normally offers trading facility to its clients in all the compulsorily dematerialised stocks which are listed on the Stock Exchanges. However, GLOBE discourages/ restricts trading in penny stocks by the clients as they are susceptible to manipulation and risky for investors and in turn to GLOBE. “Penny Stocks” for this purpose shall include:

12.    Before granting Power of Attorney to anyone, to operate your demat account, carefully examine the scope and implications of powers being granted.

a.    Stocks appearing in the list of illiquid securities/commodities issued by the Exchanges from time to time.

b.    Stocks which are highly illiquid and have a low market capitalization and 'Z' Group Securities/commodities.

c.    Any securities/commodities as may be restricted for trading by Exchanges.

d.    Stocks categorized by exchange in ASM, GSM, Unsolicited SMS.

e.    Any other securities/commodities as may be restricted for trading by GLOBE based on its internal evaluation. As a part of Risk Management System, GLOBE restricts clients to buy/ sell in penny stocks only on the basis of 100% upfront margin and on delivery basis. Also, GLOBE have/may have in place further restrictions in terms of quantity/ value in each/all penny stocks together as notified by its extant circulars. Further in case of Internet Trading clients, GLOBE may at any time at its sole discretion block/ restrict the client's online trading terminal to prevent the client from placing orders in such penny stocks through the Online Trading Platform of GLOBE. Further in case the client is able to place an order for penny stocks which are restricted by GLOBE through Online Trading Platform or otherwise, GLOBE may not accept such order. GLOBE shall not be held liable for restricting/ prohibiting trade in penny stocks at any time. Further, GLOBE shall not be held liable or responsible in any manner whatsoever for any refusal/cancellation of orders for trading in penny stocks/other securities/commodities and the Client shall indemnify GLOBE in respect of any loss caused to GLOBE by virtue of the Client trading in penny stocks.

2. SETTING UP OF CLIENT'S EXPOSURE LIMITS

As part of risk management, 'GLOBE' accepts margin from clients in form of funds, pledged securities/commodities and other forms prescribed by Regulator from time to time. Margin available for trading margin = Adjusted Ledger Balance + After Haircut Value of pledge stocks/commodities – Required exchange margin on unsettled sell transactions/Unsettled derivative credit bills. The trading ledger balance is adjusted to factor unclear cheque, value of undelivered stocks and debit balance in broker margin funding account from the clients trading ledger balance. GLOBE shall set client's exposure limits depending on the type of securities/commodities provided as Margin/ available funds in the client's ledger. Exposure limits are also set based on categories of stocks/ position (derivatives) client can trade. Securities/commodities that are acceptable as margin and their categorization may be changed by GLOBE from time to time at its sole discretion. Further client categorization may also be changed based on various factors including trading pattern of clients, profile/ residential status/ financial status of client. GLOBE from time to time shall apply such haircuts as may be decided by GLOBE on the approved securities/commodities against which the Exposure limits are given to the client. GLOBE may from time to time change the applicable hair cut or apply a haircut higher than that specified by the Regulators/Exchanges as part of its Risk Management System. Subject to the client's exposure limits, client may trade in securities/commodities and/ or take positions in the futures and options segment. Client shall abide by the exposure limits, if any, set by GLOBE or by the Exchange or Clearing Corporation or SEBI from time to time. Limits/ Exposure provided shall vary based on the intraday/ delivery/ carry forward positions made by the client. The exposure limits set by GLOBE does not by itself create any right for the Client and are liable to be withdrawn at any time without notice and the client shall bear the loss on account of withdrawal of such limits. The client agrees to compensate GLOBE in the event of GLOBE suffering any loss, harm or injury on account of exposure given and/or withdrawn. In case of sale of Securities/commodities, such sale may at the discretion of GLOBE be provided only to the extent of the availability of securities/commodities in the account of the client (DP free Stock, DP lien/ hold marked securities/commodities). Further the credit received against sale may be used for exposure as may be decided by GLOBE from time to time. In case of derivatives, Clients shall be allowed to trade only up to the applicable client- wise position limits set by the Exchanges/Regulators from time to time. GLOBE may from time-to-time demand additional margin from the client in the form of funds or securities/commodities if there is a requirement for the same and the client shall be required to provide the same.

A.    Capital Market Segment (including SLBM segment)

It is mandatorily to pay VaRmargins, Extreme loss Margin (ELM) and other applicable margins (ranging between 20% - 100%) on an upfront basis i.e. in advance of trade. Other margins such as Mark-to-market margin (MTM), delivery margin, special/additional Margin or such other margins as may be prescribed from time to time, shall be collected within 'T+2'working days. Intraday trading, Cover and bracket order (in Equity segment of NSE, BSE) is provided on selected scrips to clients for buying and short selling subject to upfront margin between 20% to 100% (subject to changes). All open positions of the client marked as intraday trades, are compulsorily squared off on best effort basis before end of the day irrespective of profit or loss making positions.

B.    Derivative segment (Equity, Currency, Commodity etc.)

It is mandatory to pay SPAN/ Initial margin & Extreme loss margin on an upfront basis i.e. in advance of trade. Delivery Margin (for F&O) and margin on consolidated crystallized obligation (for F&O and Currency) shall be payable by T+1 day. However, in case of currency future contracts, final settlement amount shall be payable by T+2 day. Further, for Commodity derivatives, other margins such as Mark-to-market margin (MTM), delivery margin, special/additional Margin or such other margins as may be prescribed from time to time, shall be payable within 'T+2'working days. All open positions of the client marked as intraday trades, are compulsorily squared off on best effort basis before end of the day irrespective of profit or loss making positions.

C.    T+6 Settlement

After creating buy position with upfront margin requirement between 20% to 100% (subject to changes), the settlement amount has to be paid before T+6'day. No further exposure to the clients when debit balances arise out of client's failure to pay the required amount and such debit balances continues beyond the fifth trading day, as reckoned from date of pay-in.

D.    Broker margin funding facility in equity segment (NSE)

The facility allows the client to carry forward equity positions till the time positions are squared off or payment is made. The upfront Margin & MTM as applicable and required to be paid in the form of funds/ pledged securities. Further, the clients are required to authenticate the funded stock pledge within the prescribed else funding on given security will be reversed onT+1 EOD.

3.    APPLICABLE BROKERAGE RATES

The Schedule of Brokerage and other charges leviable by GLOBE on the clients are provide under the heading “Tariff Sheet” in this Form. Within the mentioned scale, the brokerage and other charges will be charged as agreed by the client in that section. If there is any upward revision of brokerage, the same will be informed to the client with 15 days prior notice. However, all the brokerage and other charges are subject to the maximum limits as prescribed by SEBI/ Exchanges/ Government and other Regulatory authorities from time to time.

4.    IMPOSITION OF PENALTYOR DELAYED PAYMENT CHARGES

The clients are required to settle the pay-in/ provide margin within the time limits provided by Exchanges/ SEBI/ GLOBE risk management system. In case the client fails to provide the same within the prescribed time, delayed payment charges up to 2% per month shall be levied on the client's account on any delayed payments towards trading either in the cash or derivatives segments or on account of any other reason beyond the due date of payment as may be prescribed by GLOBE. Such delayed payment charges shall be directly debited to the account of the Client. This is only a penal measure and brings in discipline in the clients to clear the dues in time as GLOBE had to clear its obligations to the Exchange as per the time limits set by the Exchanges. GLOBE reserves the right of imposition of delayed payment charges on the client account and the client shall be liable for payment of such charges at such rate as may be prescribed by GLOBE from time to time.

5.    RIGHT TO SELL CLIENTS SECURITIES/COMMODITIES OR CLOSE CLIENTS POSITIONS, WITHOUT GIVING NOTICE TO THE CLIENT ON ACCOUNT OF NON-PAYMENT OF DUES. (LIMITED TO SETTLEMENT/MARGIN OBLIGATIONS)

As a part of its Risk Management System, GLOBE shall have the sole discretion to square off the open position of the Client and/ or sell clients' securities/commodities (including securities/commodities maintained as margin with GLOBE and securities/commodities lying in client's beneficiary/ demat account) in case the client fails to meet its settlement/margin obligations in time. The specific securities/commodities to be sold and the positions to be squared off shall be decided solely by GLOBE. Further, the square off of client's open position or the selling of securities/commodities may be executed on best effort basis on such Exchanges and at such price as may be decided by GLOBE.GLOBE shall have no obligation of communicating the same to the Client. GLOBE shall not be responsible for any losses, delays, brokerage, other charges, margin shortfall penalties etc. incurred by the client due to such squaring off of the open position of the client. GLOBE reserves the right to square off client's open positions or sell clients' securities/commodities under following circumstances:

A.    Where the limits given to the Client have been breached inter-alia;

i)    Block and sell – In case of Non broker margin funding clients, at the end of the day clients are required to maintain minimum 20% margin (subject to changes) in approved form of margin as per GLOBE. Client needs to pay 100% margin for unapproved category of stocks as per GLOBE scrip categorization and haircut policy. For broker margin funding clients, at the end of the day clients are required to maintain minimum margin and MTM loss requirement on funded stocks as prescribed by the exchange from time to time. Failing to above, clients will be marked in block and sell category and clients need to provide shortfall margin before 8.30 am of next trading session to avoid risk selling by RMS. Block and sell clients are kept in square off mode till the time RMS liquidation process completed. Normally, RMS liquidates positions on best effort basis between 9.15 am to 9.45 am or such other time at its desecration. The square off mode gets removed after entire process gets completed. The securities/commodities would be liquidated as per discretion of the GLOBE.

ii)    T+6 Settlement - Clients need to settle pending dues and unpaid securities on or before 6th day of purchases either by way of pay-in or selling the holdings. In case of failure of settlement by client, GLOBE RMS will liquidate unpaid securities and unsettled amount as per T+6. In liquidation process, first Unpaid securities get liquidated on FIFO basis and thereafter other securities get liquidated to recover any pending amount as per T+6. Unclear cheque is not considered on T+6 day as settlement.

iii)    Intraday Trades (All segment)-All open positions of the client marked as intraday trades, are compulsorily squared off on best effort basis before end of the day irrespective of profit or loss making positions. The out of the money options contracts in derivative segment will not be square-off after 3.15 pm on the expiry day. For any reasons positions remains open, the client is liable for the delivery settlement / carry forward positions and also needs to make payment of required margin before end of day. GLOBE shall not be hold responsible for any losses, brokerage, other charges, margin shortfall penalties etc.

B.    Where the Client has defaulted on their existing obligation and / or have failed to make payments / deliver securities/commodities to GLOBE within the stipulated time period as may be prescribed by GLOBE.

C.    In addition to above, in case of equity, commodity and currency derivatives transactions,

i)    where the margin or security placed by the Client with GLOBE falls short of the applicable minimum margin as may be required to be maintained by the client;

ii)    Where Mark to Market Loss on the open position has reached the stipulated % of the margins placed with GLOBE and the Client(s)have not taken any steps either to replenish the margin or reduce the Mark to Market Loss;

iii)    If the open position is neither squared off nor converted to Delivery by Client(s) within the stipulated time.

iv)    Physical settlement in derivative segment

a.    All open positions in stock future and options are liable for compulsory physically settled. On the expiry day after 2.00 pm GLOBE do square off in these contracts.

b.    Out of money option contracts are not liable for the physical settlement hence these contracts are not squared off by GLOBE on the expiry day at 2.30 pm. GLOBE shall not be responsible. if any contracts convert to “In the money” from “out of money” after 2.30 pm.

c.    The netted off positions before doing square off is calculated as per below table. The positions netted of with the options writing positions are having risk of physical settlement as buyer of the CALL options has right (but not obligation) to buy the shares at the strike price before or on the expiry date and buyer of the PUT options has right (but not obligation) to sell the shares at the strike price before or on the expiry date.

Position Position
FUTURE BUY ITM PUT BUY
FUTURE BUY ITM CALL SELL
FUTURE SELL ITM PUT SELL
FUTURE SELL ITM CALL BUY
ITM CALL BUY ITM PUT BUY
ITM CALL SELL ITM PUT SELL
ITM CALL SELL Holding Available in client DP
ITM PUT BUY Holding Available in client DP
FUTURE SELL Holding Available in client DP

d.    For any reasons positions remain open is liable for the delivery settlement positions. Client needs to make payment of required margin before end of day, delivery of shares towards payin obligation, payin of funds on T+1. GLOBE shall not be hold responsible for any losses, brokerage, other charges, margin shortfall penalties etc.

e.    On the monthly Expiry Day, RMS will square off ITM (In the money) options & future stock contract to avoid any physical delivery settlement by End of Day (EOD), however for stock option contract square offs shall include two

(2).    strike price on the upper or lower side of the ITM contract to avoid any volatility risk.

D.    In case of commodity derivatives transactions,

1.    Clients having open positions in compulsory deliverable contracts must be squared off before the start of tender / delivery period

i.e.    5 days prior to expiry date. Further, new positions will not be allowed during tender / delivery period of 5 days.

2.    In case client wishes to opt for delivery-based settlement for any commodity, consent should be given for the same to the Relationship Manager either in writing or through its registered email. In such cases, buyer needs to ensure that sufficient margin against the deliverable quantity is lying with the GLOBE to meet the obligations. The Seller who intends to give delivery needs to ensure that the physical commodity is made available and the same is reflected in the COMRIS / COMTRACK / CCRL/NERL account before the Tender period begins.

3.    Clients having positions where contracts are either cash settled or settled at due date rate (DDR) must be squared on or before expiry of the contract. GLOBE reserves the right to square off the open position of client and/ or sell client's securities/commodities under the prescribed circumstances. However, GLOBE is not obligated and does not guarantee to square off the open positions and/ or sell client's securities/commodities. The client shall be solely responsible for the trading decisions taken by the client. It shall be the responsibility of the client to make payments towards outstanding obligations and/ or applicable margins to GLOBE in time irrespective of whether GLOBE exercises its right to square off the positions of the client in accordance with the provisions given herein above. Client shall be solely responsible for any resultant losses incurred due to selling of client's securities/commodities by GLOBE or squaring off the client's open positions or for not doing so. All losses in this regard shall be borne by the CLIENT and GLOBE shall be fully indemnified and held harmless by the CLIENT in this behalf. The CLIENT accepts to comply with GLOBE's requirement of payment of Margin/ settlement obligations immediately failing which GLOBE may sell, dispose, transfer or deal in any other manner the securities/commodities already placed with it as Margin or square-off all or some of the outstanding F&O positions of the CLIENT as it deems fit at its sole discretion without further reference to the CLIENT and any resultant or associated losses that may occur due to such square-off/ sale shall be borne by the CLIENT and GLOBE shall be fully indemnified and held harmless by the CLIENT in this behalf at all times Physical delivery and cash settled contracts in commodity segment - GLOBE shall square off Cash settled contracts on the expiry day (subject to changes) and physically settled contracts before 5 working days of expiry date. For any reasons positions remains open, the client is liable for the delivery settlement positions including delivery of commodity towards pay-in obligation, pay-in of funds and needs to make payment of required margin before the end of the day. GLOBE shall not be hold responsible for any losses, brokerage, other charges, margin shortfall penalties etc.

E.    The mark to market loss is monitored against the margins available in the trading account. The Client's margins available is total of adjusted ledger balance + Holding value of pledge securities/commodities ure margin requirement on derivative segment + Receipt of funds during the day – payment of funds during the day. GLOBE shall not be hold responsible for any delay, losses, brokerage, other charges, margin shortfall penalties etc.

a.    The client is notified once mark to market loss reaches to 50%of the client net- worth available in trading account.

b.    All open positions of all derivative segment and intraday products would be liquidated once mark to market loss reaches 80% of the client net-worth available in trading account or even earlier at the sole discretion of GLOBE without due intimation to clients.

6.    SHORTAGES IN OBLIGATION ARISING OUT OF INTERNAL NETTING OF TRADES FOR EQUITIES OR PHYSICAL SETTLEMENT OF EQUITY DERIVATIVE CONTRACT In case the client defaults on its existing obligation which results in delivery shortage to the Exchange, the same shall be compulsory auctioned as per defined Exchange procedures from time to time. However, in case the client defaults on its existing obligation and in the event the trade has been internally netted off at GLOBE, there could be internal shortages and the same shall also be handled as per the process of auction specified by the Clearing Corporations ('CC”). Hence, it may be noted that with the implementation of the NCL Circular No. NCL/CMPT/63669 dated: Aug 30th, 2024 & ICCL Circular No. 20240902-8 dated: Sep 02nd, 2024, internal auction mechanism of clearing corporation will be used for handling internal Shortages. GLOBE shall not be responsible for losses to the Client on account of such shortages. Any losses to the client on this account shall be borne solely by the respective client.

7.    CONDITIONS UNDER WHICH CLIENT MAY NOT BE ALLOWED TO TAKE FURTHER POSITIONS OR BROKER MAY CLOSE EXISTING POSITIONS OF CLIENT In addition to the conditions as provided under the policy of right to sell securities/commodities and close out client's open position as detailed in point 5 above, GLOBE shall have the right to refuse to execute trades/ allow the client to take further positions and/ or close out the existing positions of client under following circumstances:

a.    As a result of any Regulatory directive/ restriction;

b.    Non-receipt of funds/ securities/commodities and/ or bouncing of cheque received from the client towards the obligation's/margin/ ledger balances;

c.    Due to technical reasons;

d.    securities/commodities breaching the limits specified by the Exchanges/ regulators from time to time

e.    In case of failure to meet margin including mark to market margins by the client;

f.    Any other conditions as may be specified by GLOBE from time to time in view of market conditions, regulatory requirements, internal policies etc. and risk management system;

g.    Due to any force majeure event beyond the control of GLOBE. GLOBE shall not be responsible for any loss incurred and the client shall indemnify GLOBE in this regard.

8.    TEMPORARILY SUSPENDING OR CLOSING OF CLIENT'S ACCOUNT AT THE CLIENT'S REQUEST GLOBE may suspend or close the trading account of the client pursuant to SEBI or any other Regulatory directive for such period as may be prescribed by the respective Regulator. GLOBE may further at its sole discretion and with/without information to the CLIENT, prohibit or restrict or block the CLIENT's access to the use of the web site or related services and the CLIENT's ability to trade due to market conditions and other internal policies including policy with respect to prevention of money laundering. Trades in the account of the client during the period of such temporary suspension shall not be permitted. Notwithstanding any such suspension/ closure, all rights, liabilities and obligations of the parties arising out of or in respect of transactions entered into prior to such closure/ suspension shall continue to subsist and binding on the client. In case the account has been temporarily suspended at the request of the client, the account shall be reactivated only on submission of a written request for reactivation by the client.

9.    DEREGISTRATION OF A CLIENT Deregistration of the client/ Termination shall be at the sole discretion of GLOBE. GLOBE may deregister the client if the client breaches the terms and conditions of the member-client agreement or provides any false information or declarations. Further GLOBE may deregister the client if the client is suspected to be involved in any activities in violation of applicable Rules and Regulations. Further, the client may be deregistered due to any Regulatory directive, market conditions and other internal policies of GLOBE including policy with respect to prevention of money laundering. Such deregistration/termination shall not affect the rights and liabilities of the parties in respect of the transactions executed before the date of such deregistration/ termination.

10.    TREATMENT OF INACTIVE ACCOUNTS
Pursuant to SEBI and Exchange directive, Trading and/or demat account will be considered as 'Inactive account' if the client has not operated the same for continuous period of 24 months. Such inactive account will be blocked for further transactions by the client The client has to make written request for reactivation of their account. During the blocked period if there are any debit / dues to Globe Capital Market Limited in client's account, GLOBE shall have the authority to liquidate the client's position to the required extent during the blocked period.
Policy on Handling of Good till Cancelled/Good till triggered/Good till date Orders of Client
“Good till cancelled/Good till triggered/Good till date or any other similar type of order as offered by Globe to its clients, means such orders which enables clients to place buying and selling orders by specifying the price and also time frame for which an order would remain valid for placing on the stock exchange platform. Such type of orders once placed by the client remains valid in our system till the time it is executed or cancelled by client on his own or on the expiry of time specified by client while placing such orders. Following policy governs the framework with regard to placement of such orders by clients-:

1.    The order shall remain active in our system up to the period specified by client while placing order or up to 365 calendar days from the placement of order, whichever is lower, unless executed or cancelled by the client before expiration. After expiry of above period, such orders shall be automatically cancelled.

2.    In the event of a corporate action declared by a corporate with regard to the scrip for which for which such order is placed by client, Globe shall not modify/cancel such unexecuted orders on its own.

3.    Globe shall inform the clients on his registered email id at least one day prior to the ex-date of corporate action, regarding corporate action announced by corporates, in case client has any such unexecuted/pending order in our system.

4.    On receipt of information about corporate action, clients are advised to review their unexecuted/pending orders in our system and take appropriate action such as cancellation/modification of unexecuted/pending orders subject to the conditions regarding margin/order placement rules as applicable.

5.    Clients are advised that GTC/GTT/GTD/any other similar nature of orders. carry certain risks, including but not limited to the potential for execution at unexpected prices due to market movements or corporate actions. Clients are encouraged to regularly review and manage their open orders.

6.    In case, client suffers any loss due to execution/non-execution of such orders, Globe shall not be held responsible for the same.

7.    There may be time to time updation in the policy, clients are advised to visit our website for updated policy details.

FACILITY OF VOLUNTARY BLOCKING/FREEZING OF THE ONLINE ACCESS OF TRADING ACCOUNT BY CLIENT

In order to enhance the online security of client account, we provide the facility to clients to freeze the online access of their trading account, in case any suspicious activity is observed in his trading account. The freezing shall be applicable to all modes of online access to the client account which includes, internet based trading/mobile app/any other online access. In order to receive request from client for freezing of online access to client account, we provide below two methods to receive request from the client-:

a).    Online request by client through link provided on website or

b).    Email by client from its registered email id to the following designated email id along with his name and UCC code, with a request to freeze online access of his account. stoptrade@globecapital.com

   Steps for online freezing of client account as per request of client-:

   Steps for client-:

1.    Client shall send the request for online freezing of client account through link provided on website or by sending email from its registered email id, along with his name and UCC code, to our designated email id, in case any suspicious trading is observed in his account.

2.    The above freeze shall result into only blocking of online access of client account and other facility like, call and trade etc. shall be available with client to trade in his account.

3.    Client may unfreeze online access of his account after following due process as mentioned hereinafter.

   Steps for Globe -:

1.    On receipt of request from client, Globe shall validate that request has been received from client.

2.    Cancel all pending orders in the client account whether the same has been placed online or offline and freeze online access of client account which includes, internet based trading/mobile app/any other online access.

3.    Send an acknowledgement as well as confirmation to the client’s registered email id and mobile number that online access to his trading account has been frozen and his all pending orders, if any, have been cancelled along with the process of unblocking the online access. The timelines for freezing/ blocking of the online access of the clients’ trading account shall be as under: -
The trading hour shall be as per exchange guidelines and shall be subject to change in accordance with exchange guidelines.

4.    Globe shall also inform the client about all open positions, if any along with contract expiry information in his account within one hour from the blocking of client account.

5.    Freezing/blocking is only for the online access to the client’s trading account, and there shall be no restrictions on the Risk Management activities of the Trading Member.

6.    Process of re-enablement for online access to the client account-:

a.    Client may request to unfreeze the online access of his account by way of any of below three modes-:

i.    Client may request by sending email from its registered email id to care@globecapital.com, along with his name and UCC code or,

ii.    Client may call from his registered mobile number to our customer care number to unfreeze the online access of his trading account or,

iii.    Client may also send request through link provided via mail.

7.    If the unblocking request is received through client’s registered email or mobile number, Globe shall unblock the online access of the client account after verifying the identity of the client.
If the unblocking request is received through link after providing necessary details, Globe shall unblock the online access of the client account.

8.    After unblocking the online access, Globe shall inform the client through email and SMS that online access of his account has been unblocked.

Scenario Timelines for issuing acknowledgement as well as freezing / blocking of the online access of the trading account Request received during the trading hour and within 15 minutes before the start of trading. Within 15 minutes Request received after the trading hours and 15 minutes before the end of trading. Before the start of next trading session

VOLUNTARY DOCUMENTS TERMS & CONDITIONS

1.    Client agrees to set off outstanding in any of his/her/its accounts against credits available or arising in any other accounts maintained with Broker irrespective of the fact that such credits in the accounts may pertain to transactions in any segment of the Exchange or in any other Exchange and/or against the value of cash margin or collateral shares provided to Broker.

2.    Client authorises the Broker not to provide Order Confirmation/ Modification/Cancellation Slips and Trade Confirmation Slips to avoid unnecessary paper work. Client shall get the required details from contract notes issued by Broker.

3.    Client authorises Broker to keep all securities which Client has given in margin including the payout securities received by Broker for meeting margin/order obligation in any of the Stock Exchanges/Clearing House/Clearing Corporation in whatever manner which may include pledging of shares in favor of bank and/or taking loan against the same or meeting margin/pay-in obligation on client's behalf or for giving the same as margin to any of the stock exchanges/ clearing house/clearing corporation or otherwise. Further, Client shall when called upon to do so forthwith from time to time provide a Margin Deposit and/or furnish additional Margin as required under the Rules and Regulations in respect of the business done by the Client and/or as agreed upon by Client with the Trading Member.

4.    Client authorises broker to retain credit balance in any of his/her/its account and to use the unused funds towards his/her/its margin/future obligation at any or both the Exchanges unless the client instruct otherwise. Client also authorize broker to debit the necessary demat charges from time to time, for keeping the shares / commodities in Broker client demat beneficiary account on Client's behalf. Client also agrees to debit the charges @2% p.m., for the debit balances or delay payment charges at the rate prescribed by exchange for shortage in margin/debit balances, if any, in client's account and not settled as per the exchange requirements.

5.    Client agrees and permit the stock broker to retain Securities / Commodities in their demat account for his/her/its margin/future obligations at all Exchanges, unless the client instructs the stock broker to transfer the same to his/her/its account.

6.    Client agrees and permits the stock broker to consider his/her/its telephonic instructions for order placing/order modification/order cancellation as a written instruction and permit to provide all the confirmation on telephonic unless instructed otherwise in writing.

7.    Client authorises the stock broker/exchange/other regulatory authority to send/dispatch contract notes/e-mail alert/other documents through e-mail on his/her/its designated e-mail address mentioned in KYC. Client shall completely rely on the log reports of dispatching software as a conclusive proof of dispatch of e-mail to the client and shall not dispute on the same. Non-receipt of bounced mail notification by the stock broker shall amount to delivery of the contract note at e-mail ID of the client.

8.    Client shall inform the stock broker change of his/her/its email ID.

9.    The client shall not sublet the trading terminal on any term of connectivity from his/her/its place to any other place without prior approval of stock broker.

10.    The client agrees and permits the stock broker for inter-settlement transfer of securities towards settlement.

11.    The client agrees and authorises the stock broker to with hold funds pay-out towards all the applicable margins and debits.

12.    Client understands and permits to recover all fines/penalties and charges levied upon trading member due to client's acts / deeds or transaction

13.    Client permits and authorises to debit the charges relevant with depository services from client's trading account. The client also agrees to maintain the adequate balance in his/her/its trading account/ pay adequate advance fee for the said reason.

14.    Client permits and authories the stock broker to discontinue sending contract note/other documents/details/information on client's email ID if contract notes get bounced for more than 5 times and to start sending physical documents. The client also permits and authories to charge administrative/other charges for the same.

15.    The Stock Broker may from time to time amend these terms and conditions if required, for complying with any change in Statute, Regulation or with the requirements of any competent authority without the consent of the Client.
The Stock Broker may from time to time amend the terms and conditions with the intimate of the Client. The amended terms and conditions shall be intimated in advance to the Client by the Stock Broker atleast 7 days or such other period as may be prescribed by SEBI. In case the Client continues to deal with the Stock Broker subsequent to the intimations of such amendments, the Client agrees and acknowledges that it shall be deemed that the Client is agreeable to the new clauses. However, if the Client is not agreeable to such new terms and conditions, the Client has the right to terminate the relationship with the Stock Brokers as per rights & obligation prescribed by SEBI through communication in writing subject to the meeting of the financial and other obligations under these terms and conditions or any other agreement / arrangement.

16.    In case any one or more of the provisions contained in the terms and conditions becomes invalid, illegal or unenforceable in any respect under any law, the validity, legality and enforceability of the remaining provisions contained herein shall not in any way be affected or impaired thereto

17.    The Client confirms having read and understood these terms and conditions and those relating to various services and products and accepts and agrees to be bound by all the terms and conditions including those excluding /limiting the Stock Broker's and Exchange's liabilities

18.    Trading in the Exchange is in Electronic Mode, based on VAST, leased line, ISDN, Modem and VPN, combination of technologies and computer systems to place and route orders. Client understand that there exists a possibility of communication failure or system problems or slow or delayed response from system or trading halt or any break down in our back office/front and system, or any such other problems/glitch whereby not being able to establish access to the trading system/network, which may be beyond your control and may result in delay in processing or not processing buy or sell Orders either in part or in full. Client shall be fully liable and responsible for any such problem/fault.

INTERNET TRADING - TERM AND CONDITIONS

The Stock Broker offers and/or proposes to offer the Internet Trading Service to its Clients; and the Client desires to avail of the Stock Broker's internet trading service for purchasing, selling or otherwise dealing in securities subject to the terms and conditions set out herein the client shall be deemed to have read, understood and agreed to the following terms and conditions in the event the Client avails the Internet Trading service provided by the Stock Broker:

1. DEFINITIONS:

1.   NoIn these terms and conditions (including the recitals above), unless the context otherwise requires the following words shall have the following meanings:

(I)    “Exchange Provisions” means the Rules, Byelaws, Regulations, Business Requirements, specification, handbooks, notices, circulars and resolutions of the exchange or any segments of the

(II)    Exchange in force from time to time. “Internet Trading” means Internet based Trading through Order Routing system, being a system approved by the Exchange for enabling clients to route their order to Stock Broker over the internet.

(III)    “Internet Trading Account Application” means the Client Registration form along with the other supporting documents submitted by the Clients to the Stock Broker to permit the Client to avail of the Stock Broker's Internet Trading Service.

(IV)    “Internet Trading Service” or “Service” means the service offered by the Stock Broker to its clients through Internet Trading where under the clients can route their orders for purchase, sale and other dealings in Securities/Commodities though the Stock Broker's Internet Trading System.

(V)    “Password” means and alphanumeric code used by the Client to validate his/her username and access the Service.

(VI)    “Stock Broker's on the Internet Trading Website” means the web site hosted by the Stock Broker on the internet through which the Stock Broker offers the Internet Trading Service and includes the hardware and software used for hosting and supporting the Website or any other system through which Stock Broker offers the Internet Trading Service.

(VII)    “Username” means an alphanumeric login identification used by the Client for accessing the Service.

2. INTERNET TRADING SERVICE:

The Stock Broker provides the internet Trading Service to the Client subject to these terms and conditions and the provisions of the rights & obligations of stock broker, the exchange provisions, SEBI guidelines and the terms of the Website through which Internet Trading Service is provided. The Stock Broker shall be entitled to / alter these terms and conditions and the same shall be deemed to be a notice to the Client. The use of Internet Trading acceptance by the Client of said terms and conditions including any modifications / alteration thereto.

3. USER NAME AND PASSWORD

3.1    The Client will be entitled to a username and password, which will enable him to access the Stock Broker 's Internet Trading Website for availing of the Internet Trading Service.

3.2    The Client is aware that the Stock Broker 's Internet Trading Website itself generates the initial password encrypts and passes on the password to the client. The Client agrees and undertakes to immediately change his initial password upon receipt thereof and subsequently to change his password with the period stipulated by the Stock Broker. The Client is aware that subsequent passwords are not known or available to the Stock Broker

3.3    The Client shall be responsible for keeping the username and password confidential and secure and shall be solely responsible for all orders entered and transactions done by any person whosoever through the Stock Broker's Internet Trading Website using the Client's Username and/or password whether or not such person was authorized to do so.

3.4    The Client shall immediately inform the Stock Broker of any unauthorized use of the Client's Username or Password with full details or such unauthorized use including the date of such unauthorized use, the manner in which it was unauthorized used, the transactions effected pursuant to such unauthorized use etc.

3.5    The Client acknowledges that he is fully aware of and understands the risks associated with availing of a service for routing orders over the internet including the risk of misuse and unauthorized use of his username and/or password by a third party and the risk of a person hacking into the Client's account on the Stock Broker's Internet Trading Website and unauthorized routing orders on behalf of the Client through the System. The Client shall be fully liable and responsible for any and all unauthorized use and misuse of his password and/or username and also for any and all acts done by any person through Stock Broker's Internet Trading Website on the Client's username in any manner whatsoever. The Client undertakes to ensure that the password of the Client and/or his authorized representative are not revealed to any third party including employee/representative of the member.

3.6    The Client shall log off from the Stock Broker Internet Trading Website at any time the Client is not accessing or using the Internet Trading service and any liability incurred to the Client as a consequence of the Client not logging off the service shall borne solely by the Client.

3.7    Without prejudice to the provisions of Clause 3.5, the Client shall immediately notify the Stock Broker in writing with full details if:

(i)    He discovers or suspects unauthorized access through his User name, Password or account.

(ii)    He notices discrepancies that might be attributable to unauthorised access.

(iii)    He forgets his password or

(iv)    He discovers a security flaw in the Stock Broker's Internet Trading Website.

In any of the above events specified in clause 3.7, the Client shall immediately change his password. However, if the Client is unable to change his password by reason of his having forgotten his password or his password having been unauthorized changed by some other person or for any other reason then the Client shall immediately request the Stock Broker in writing to discontinue his password; and there upon the Stock Broker shall block the login to discontinue the use of the Client's password and Stock Broker's Internet Trading Website shall generate a new password for the Client which shall be communicated to the Client. At no point in time shall the Stock Broker be liable for any loss, whether notional or actual, that may be suffered by the Client on account of the misuse of the password. TECHNICAL & FUNDAMENTAL RESEARCH REPORTS ON DERIVATIVES (TFR)

Caution: Trading in the capital/derivatives/currency segments using Technical Charts or Short Term Indicators involves high risk and requires skill, experience and knowledge of the capital/derivatives/currency segments. Certain transactions including those involving Futures, options & other derivatives as well as other non-investment grade securities contain substantial risk and are not suitable for all investors. STOP LOSS ORDERS help limit loss but even placing contingent orders, such as “stop-loss “or “stop-limit” orders will not necessarily limit your losses to the intended amounts, and it is important that only a small portion of your corpus is allocated to such trading. Leverage can lead to large losses as well as gains. You may sustain a total loss of the initial margin funds and any additional funds that you deposit with us to establish or maintain a position, and you may incur losses beyond your initial investment.

TERMS AND CONDITIONS (TFR)

Globe Capital Market Limited (GCML) will, at its discretion, provide its trading call, based on Technical and Fundamental Research as also market news to its clients either in the form of a written market commentary or research report sent in e mail, fax form, SMS or through postal or courier service. A brief extract of the TFR reports may also be sent, on enrolment, in SMS, e-mail or fax form. To avail of TFR reports, clients are required to understand, confirm & accept the following:

1.    Clients have read and understood in full the terms and conditions contained in the member client agreement and risk disclosure documents provided therein. Clients are also to read and understood the important disclosures and disclaimers forming part of each report.

2.    TFR reports are of general information for clients of GCML. They do not constitute a personal recommendation or take into account the particular investment objectives, financial situations, or needs of the individual clients.

3.    No information published in TFR Reports constitute a solicitation or offer, or any kind of recommendation, to buy or sell any Investment instruments, to effect any transactions, or to conclude any legal act of any kind whatsoever and the risk of loss on the basis of information published in TFR reports can be substantial. Clients should, therefore, carefully consider whether such trading is suitable for them in light of their circumstances and financial resources.

4.    The information published and opinions expressed are provided by GCML for personal use and for informational purposes only and are subject to change without notice, GCML makes no representation (either express or implied) that the information and opinions expressed in TFR Reports will be accurate, complete or up to date. The stated price of any securities mentioned in TFR Reports will be as of the date indicated and is not a representation that any transaction can be effected at this price. Neither GCML nor other persons shall be liable for any direct, indirect, special, incidental, consequential, punitive or exemplary damages, including lost profits arising in any way from the information contained in TFR Reports.

5    GCML will exercise due diligence in checking the correctness and authenticity of the information contained in TFR Reports, but GCML or any of its affiliates or directors or officers or employees shall not be in any way responsible for any loss or damage that may arise to any person from any inadvertent error in the information contained in TFR Reports or any action taken on basis of TFR Reports. Price and value of the securities forming part of TFR Reports may go up or down. Past performance is not a guide for future performance.

6.    GCML may use brand names for all or any of TFR reports. Such names would represent the brand and not the nature or feature of TFR reports.

7.    TFR reports will include commentary on derivatives trading, technical, fundamental analysis and limited review of Stocks and may not be based on comprehensive or fundamental of the stocks.

8.    GCML has two independent equity research groups: Institutional Equities Research Group and Private Client Group. The Private Group is responsible for the preparation of TFR Reports. A designated team from the Private Research Group also prepares reports based on fundamental evaluation of companies. The views and opinions expressed in TFR Reports may or may not match or may be contrary with the views, estimates, rating, target price, of reports of the Institutional Research Group and Private Client Group dealing in fundamental research. Further, there may be a contrary view within the TFR Reports with regard to estimates, rating, target price as evaluation are based on different criteria.

9.    The contents of the TFR Reports cannot be copied, reproduce, republished, uploaded, posted, transmitted or distributed for any non-personal use without obtaining prior permission from GCML.

10.    The proprietary trading and investment businesses of the Globe Group may

make investment decisions that are inconsistent with the views expressed in the TFR reports.

11.    GCML and its affiliates, officers, directors, and employees world-wide may:

11.1    from time to time, have long or short positions in, and buy or sell the stocks mentioned in the TFR Reports or

11.2    Be engaged in any other transaction involving such securities and earn brokerage or other compensation or have other potential conflict of interest with respect to any view and related information and opinions mentioned in TFR Reports,

12.    GCML reserves the option to provide all or any of the TFR reports and the right to suspend or vary the whole or any part of the same for any reason, at any time at its sole discretion.

13.    Clients who enroll for SMS/e-mail/Fax delivery of brief extract of TFR reports are required to read the full reports.

14.    GCML does not guarantee completeness, error, delay, interruption or timeliness or delivery in whole or in part of any of the TFR reports or their extracts. The same is provided on an “as-is” and “as-available” basis.

15.    Investors should not solely rely on the information contained in these TFR reports and must make investment decisions based on their own investment objectives, risk appetite, investment horizon, financial strength or other parameters. The client should take their own professional advice or consult SEBI registered Investment Adviser for these specific investment related advice/requirements and/or before acting on this information.

ANTI MONEY LAUNDERING AWARNESS - EDUCATING CLIENTS ABOUT AML PROVISIONS

This is must read/ understood and to be complied by every one dealing/ desirous in dealing in Capital and / or Derivatives (including Currency Derivative/Commodity Derivative)

1.    Prevention of Money Laundering Act, 2002 (PMLA) is enacted to prevent the financing of terrorism and to prevent laundering of money i.e. to prevent legalizing or officializing or canalizing the money generated from illegal activities like drug trafficking, organized crimes, hawala rackets and other serious crimes etc.

2.    PMLA is a part of the Global measures being taken by all the countries under the initiatives of United Nations.

3.    It is an obligation of individual/entities to whom PMLA is applicable, to report certain kind of transactions routed through them to Financial Intelligence Unit (FIU), a department specially set up to administer PMLA under the Ministry of Finance.

4.    PMLA is, inter-alia, applicable to various intermediaries which includes stock brokers, commodity brokers, sub-brokers, authorised person and depository participant etc.

5.    As per PMLA the following type of transaction are to be reported to FIU: -

5.1    All cash transactions of the value of more than `.10 Lacs or its equivalent in foreign currency.

5.2    All series of cash transactions integrally connected to each other which have been valued below `. 10 Lacs or its equivalent in foreign currency where such series of transactions takes place within one calendar month.

5.3    All suspicious transactions whether or not made in cash and including, inter-alia, credits or debits into any non monetary accounts such as demat account.

6.    Any such above transaction(s), though not executed but attempted and failed are also required to be reported

7.    The suspicious transaction(s) can be related to the transaction(s) under the circumstances such as: -

7.1    Client(s) whose identity verification seems difficult or client(s) that appear not to co-operate;

7.2    Asset management services for client(s) where the source of the funds is not clear or not in keeping with client(s) apparent standing /business activity;

7.3    Client(s) based in high risk jurisdictions;

7.4    Substantial increases in business without apparent cause;

7.5    Client(s) transferring large sum of money to or from overseas locations with instructions for payment in cash;

7.6    Attempted transfer of investment proceeds to apparently unrelated third parties;

7.7    Businesses undertaken by offshore banks/financial services;

7.8    Businesses reported to be in the nature of export/import of small items;

7.9    Unusual transactions by Clients of Special Categories (CSCs).

8.    Clients of Special Categories includes: -

8.1    Non-resident client;

8.2    High net-worth client (having annual income + networth of more than Rs. 1 Crore);

8.3    Trust, Charities NGOs and organizations receiving donations;

8.4    Company having close family shareholdings or beneficial ownership;

8.5    Civil Servant or family member or close relative of civil servant;

8.6    Bureaucrat or family member or close relative of bureaucrat;

8.7    Current or Former MP or MLA or MLC or their family member or close relative;

8.8    Politician or their family member or close relative;

8.9    Current or Former Head of State or of Governments or their family member or close relative;

8.10    Senior government/judicial/military officers or their family member or close relative;

8.11    Senior executives of state-owned corporations or their family member or close relative;

8.12    Companies offering foreign exchange offerings;

9.    While opening the new account all the prescribed procedures of KYC and Client Identifications should strictly be followed in the context of ensuring the compliance under PMLA.

10.    All the record of transaction(s) and client identifications must be preserved in a manner which can be retrieved promptly and reported to the authorities in the specified format as and when required.

11.    The Clients are advised to be fully conversant with the provisions of PMLA and any amendments thereto from time to time and to co-operate with intermediaries by providing the additional information(s)/document(s), if asked for, to ensure the compliance requirements under PMLA.

12.    The Client are advised to provide certain information which may be of personal nature or has hitherto never been called for such information can include documents evidencing source of funds/income taxreturns/bank records etc. You are advised to co-operate with us whenever such information is sought for from PMLA perspective.

13.    The Clients are advised to be vigilant and to refrain from temptation of easy monetary gains, by knowingly or unknowingly supporting the people who are involved in the activities which are endangering freedom and causing damage to the nation. The Clients are supposed to provide their active co- operation in the due compliance of the law.

14.    Please visit the website of Financial Intelligence Unit (www.fiuindia.gov.in) and Securities and Exchange Board of India (www.sebi.gov.in) for any further information on the subject.

Pro Disclosure

In pursuance of SEBI Circular No. SEBI/MRD/SE/ Cir-42/2003 dated November 19, 2003, with a view to increase the transparency in the dealings between the trading member and their Clients, all trading members are required to disclose to his clients whether they do Client based business or proprietary. This is to inform you that we do client based trading and Pro-account Trading in National Stock Exchnage of India Ltd (NSE)/Bombay Stock Exchange of India Ltd.(BSE) / Metropolitan Stock Exchange of India Limited (MSEI) and The Multi Commodity Exchange of India Limited (MCX), National Commodity and Derivatives Exchange (NCDEX), Indian Commodity Exchange Ltd (ICEX )

Email Mobile Declaration

Client agrees to receive communications pertaining to trading and demat account like Trade Confirmations, Contract Notes, MTM Obligation, Margin Calls, transactions and holding statement or any other communication including the call from Globe etc to his/her/its mobile number/Email registered with Globe . Client also aware that the Commodity Exchanges and Depository have been pursuing a process of confirming the transaction details directly to the Clients via SMS and Email alerts which they have carried out through their respective Stock Broker. Accordingly, Client accord his/her/it's consent to receive those SMS as well as Emails alerts directly from the Exchanges/Depositories. Client hereby agrees and authorizes Globe to share the contact details with Exchanges/Depositories/KRAs and/or other regulatory Authority.

FATCA & CRS TERMS AND CONDITIONS - FOR INDIVIDUAL

The Central Board of Direct Taxes has notified Rules 114F to 114H, as part of the Income tax Rules, 1962, which require Indian financial institutions to seek additional personal, tax and beneficial owner information and certain certifications and documentation from all our unit holders. In relevant cases, information will have to be reported to tax authorities / appointed agencies. Towards compliance, we may also be required to provide information to any institutions such as withholding agents for the purpose of ensuring appropriate withholding from the folio(s) or any proceeds in relation thereto. Should there be any change in any information provided by you, please ensure you advise us promptly, i.e., within 30 days. Please note that you may receive more than one request for information if you have multiple relationships with us or our group entities. Therefore, it is important that you respond to our request, even if you believe you have already supplied any previously requested information. It is mandatory to supply a TIN or functional equivalent if the country in which you are tax resident issues such identifiers. If no TIN is yet available or has not yet been issued, please provide an explanation and attach this to the form. In case investor has the following Indicia pertaining to a foreign country and yet declares self to be non-tax resident in the respective country, investor to provide relevant Curing Documents as mentioned below:

FATCA/ CRS Indicia observed (ticked) Documentation required for Cure of FATCA/ CRS indicia U.S. place of birth

1    Self-certification that the account holder is neither a citizen of United States of America nor a resident for tax purposes;

2    Non-US passport or any non-US government issued document evidencing nationality or citizenship (refer list below); AND

3    Any one of the following documents:

3.1    Certified Copy of “Certificate of Loss of Nationality or

3.2    Reasonable explanation of why the customer does not have such a certificate despite renouncing US citizenship; or Reason the customer did not obtain U.S. citizenship at birth

Residence/mailing address in a country other than India

1    Self-certification that the account holder is neither a citizen of United States of America nor a tax resident of any country other than India; and

2    Documentary evidence (refer list below)

Telephone number in a country other than India If no Indian telephone number is provided

1    Self-certification that the account holder is neither a citizen of United States of America nor a tax resident of any country other than India; and

2    Documentary evidence (refer list below) If Indian telephone number is provided along with a foreign country telephone number

1    Self-certification (in attached format) that the account holder is neither a citizen of United States of America nor a tax resident for tax purposes of any country other than India; OR

2    Documentary evidence (refer list below)

Standing instructions to transfer funds to an account maintained in a country other than India (other than depository accounts)

1    Self-certification that the account holder is neither a citizen of United States of America nor a tax resident of any country other than India; and

2    Documentary evidence (refer list below)

List of acceptable documentary evidence needed to establish the residence(s) for tax purposes:

1    Certificate of residence issued by an authorized government body*

2    Valid identification issued by an authorized government body* (e.g. Passport, National Identity card, etc.)

* Government or agency thereof or a municipality of the country or territory in which the payee claims to be a resident.

Demat Debit and Pledge Instruction (DDPI)

The attached non Judicial Stamp Paper of Rs. 100/- form part and parcel of the "Demat Debit and Pledge Instructions(DDPI)" executed by Mr./Mrs./Ms./M/s. ............................................................................................................ on .........../............/........................... Annexure-A Demat Debit and Pledge Instruction (DDPI)

Client UCC Code
Demat / Client–ID
Date
Place
I/We request to activate the DDPI facility for following purposes

1. Transfer of securities held in the beneficial owner accounts of the client towards Stock Exchange related deliveries / settlement obligations arising out of trades executed by clients on the Stock Exchange through the same stock broker
2. Pledging / re-pledging of securities in favour of trading member (TM) / clearing member (CM) for the purpose of meeting margin requirements of the clients in connection with the trades executed by the clients on the Stock Exchange.
3. Mutual Fund transactions being executed on Stock Exchange order entry platforms
4. Tendering shares in open offers through Stock Exchange platforms

• the same may be signed physically against each purpose of DDPI or may also be eSigned.
• in this regard refer the clause in 'Rights and Obligations' Document under the sub heading 'Additional Rights and obligations. given on website and in client copy of KYC.
• Additional Right and Obligations - The stock broker / stock broker and depository participant shall not directly / indirectly compel the clients to execute Power of Attorney (PoA) or Demat Debit and Pledge Instruction (DDPI) or deny services to the client if the client refuses to execute PoA or DDPI.”

Nomination-

1    All communication shall be sent at the address of the Sole/First holder only.

2    Thumb impressions and signatures other than English or Hindi or any of the other language not contained in the 8th Schedule of the Constitution of India must be attested by a Magistrate or a Notary Public or a Special Executive Magistrate.

3    For receiving Statement of Account in electronic form:

3.1    Client must ensure the confidentiality of the password of the email account.

3.2    Client must promptly inform the Participant if the email address has changed.

3.3    Client may opt to terminate this facility by giving 10 days prior notice. Similarly, Participant may also terminate this facility by giving 10 days prior notice.

4    In case of joint account, on death of any of the joint account holders, the surviving account holder(s) has to inform Participant about the death of account holder (s) with required documents within one year of the date of demise.

5    In case if 'first holder' is selected, the communication will be sent as per the preference mentioned at Sr. No. 4. In case 'All joint account holders" is opted, communication to first holder will be sent as per the preference mentioned at Sr. No. 4 and communication to other holders will be in electronic mode. The default option will be communication to first holder', if no option selected.

6    The nomination can be made only by individuals holding beneficiary owner accounts on their own behalf singly or jointly. Non- individuals including society, trust body corporate and partnership firm, karta of Hindu Undivided Family, holder of power of attorney cannot nominate. If the account is held jointly, all joint holders will sign the nomination form.

7    A minor can be nominated. In that event, the name and address of the Guardian of the minor nominee shall be provided by the beneficial owner.

8    The Nominee(s) shall not be a trust, society, body corporate, partnership firm, karta of Hindu Undivided Family or a power of Attorney holder. A non-resident Indian can be a Nominee, subject to the exchange / depository controls in force, from time to time.

9    Nomination in respect of the beneficiary owner account stands rescinded upon closure of the beneficiary owner account. Similarly, the nomination in respect of the securities shall stand terminated upon transfer of the securities.

10    Transfer of securities in favour of a Nominee(s) shall be valid discharge by the depository and the Participant against the legal heir.

11    The cancellation of nomination can be made by individuals only holding beneficiary owner accounts on their own behalf singly or jointly|by the same persons who made the original nomination. Non- individuals including society karta of Hindu Undivided Family, holder of power of attorney cannot cancel the nomination. If the beneficiary owner account is held jointly, all joint holders will sign the cancellation form.

12    On cancellation of the nomination, the nomination shall stand rescinded and the depository shall not be under any obligation to transfer the securities in favour of the Nominee(S).

13    Nomination can be made upto three nominees in a demat account. In case of multiple nominees, the Client must specify the percentage of share for each nominee that shall total upto hundred percent. In the event of the beneficiary owner not indicating any percentage of allocation/share for each of the nominees, the default option shall be a settle the claims equally amongst all the nominee.

14    On request of Substitution of existing nominees by the beneficial owner, the earlier nomination shall stand rescinded. Hence, details of nominees as mentioned at the time of substitution will be considered. Therefore, please mention the complete details of all the nominees.

15    Copy of any proof of identity must be accompanied by original for verification or duly attested by any entity authorized for attesting the documents.

16    Savings bank account details shall only be considered if the account is maintained with the same participant.

17    DP ID and client ID shall be provided where demat details is required to be provided.

18    Strike off whichever is not applicable

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BANK MANDATE AUTHORIZATION

To
GLOBE CAPITAL MARKET LTD.
609, Ansal Bhawan, 16 K.G, Marg,
Connaught Place, New Delhi-110001
Sub: Mutual Fund Service System (MFSS) facility/ BSE StAR MF and other MF approved platform
Dear Sir/Madam,
This is with reference to my/our request for availing Mutual Fund Services (MFSS) facility/BSE StAR MF and other MF approved platform as a client offered by NSE and BSE, I /we hereby undertake to provide funds to Globe Capital Market Ltd. (herein referred to as “Globe”) equivalent to the subscription amount and applicable brokerage/fees /charges before applying for mutual fund units through the “Globe”.
For this purpose, I/We hereby authorize “Globe” to utilize the surplus funds in my /our trading account held with “Globe” in its capacity as a Stock Broker and transfer funds to the extent of any shortfall towards subscription amount and / or applicable brokerage, fees, charges and other statutory levies (in case of both subscription and redemption) and/or any other obligation to meet the debit in my/our Mutual fund transaction account.
I further authorize “Globe” to process One Time Mandate Form duly executed by me in favour “Globe”/BSE and to honour the obligations that arises as a result of transactions undertaken by me/us and also debit my account for any other incidental charges including Account Maintenance Charges (AMC), applicable brokerages, fees, other statutory charges etc. I / We hereby authorize “Globe”, to execute an order in my/our account held with “Globe” for any transaction in Mutual Fund Unit which may include purchase/redemption/switch/SIP etc. on my/our instructions provided by me/us either electronically or in writing, verbally/telephonically. I hereby agree and understand that the said instructions shall be valid and binding upon me/us.
BANK MANDATE-TERMS & CONDITIONS
A. Bank Mandate in favour of BSE
Pursuant to agreed by me/us to invest in units of mutual funds schemes through the MFSS/BSE StAR MF/other MF platform on terms and condition mentioned therein, I further understand and acknowledge that:

1.    Bank Mandate shall be in favor of 'BSE Limited'. (Hereinafter 'BSE')

2.    My/Our name MUST match with the name registered with GLOBE as per the UCC.

3.    The Bank details in the Bank Mandate MUST match with registered bank details in my/our Trading Account.

4.    The Transaction value and brokerage charges, if any, shall be debited from my/our bank account.

5.    BSE reserves the right to register bank mandate in any available modes (ACH & ECS etc.).

6.    Mandate registration may take 30 working days to get registered from the date of submission of Mandate at GLOBE’s office subject to Bank Confirmation.

7.    My/Our bank may charge for activating any such services from my/our account. Neither GLOBE nor its service provider shall be held responsible or bear any such charges.

8.    I/We shall ensure sufficient balance in my/our bank account for successful processing of Transactions.

9.    Mandate format is subject to change as per the guidelines received from BSE or RBI/Bank or other concerned governmental or statutory authorities. On receiving any such intimation from RBI or Bank or any other concerned party, GLOBE or its service provider may change the Mandate without prior notice to me/us & Transactions may be rejected by GLOBE or its service provider or my/our Bank due to any such change. Neither GLOBE nor its service provider shall be held responsible for any such rejections.

10.    Payment collection shall be done by BSE for any SIP which is registered on the Mandate registered with BSE.

11.    If the installment amount is not received by BSE on or before SIP installment date, SIP Installment will be cancelled by BSE.

12.    For cancelled installment, collected amount shall be refunded to my/our registered bank account.

13.    GLOBE reserves its rights to change the terms and conditions from time to time.

14.    Any dispute shall be subject to jurisdiction of Courts at Delhi only.

B.    Bank Mandate in favour Globe Capital Market Ltd. Pursuant to agreed by me/us to invest in units of mutual funds schemes through the MFSS/BSE StAR MF/other MF platform on terms and condition mentioned therein, I further understand and acknowledge that:

1.    Bank Mandate shall be in favor of ‘Globe Capital Market Limited’. (Hereinafter ‘GLOBE’)

2.    The Bank details in the Bank Mandate MUST match with bank details in my/our Trading Account. Page No. : 26 Version 24.11

3.    My/our Signature on bank mandate must be as per bank records. Signature of all bank account holders required if mode of holding in account is “Joint”

4.    GLOBE reserves the right to register bank mandate in any available modes (. Auto Debit, ACH, ECS etc.).

5.    Bank Mandate may take 30 days to get registered from the date of submission of Mandate at GLOBE’s office (subject to Bank confirmation).

6.    My/Our bank may charge from my/our account for activating any such services. Neither GLOBE nor its service provider shall be held responsible or bear any such charges.

7.    Mandate format is subject to change as per the guidelines received from RBI/Bank or other concerned governmental or statutory authorities. On receiving any such intimation from RBI or Bank, GLOBE or its service provider may change the Mandate without prior notice to the me/our &Transactions may be rejected by GLOBE or its service provider or my/our Bank due to any such change. Neither GLOBE nor its service provider shall be held responsible for any such rejections.

8.    The mandate authorizes GLOBE to recover any debit balance in my/our Depository Participant and/or Trading account of any segment in any of the Stock Exchange(s).

9.    This mandate further authorizes GLOBE to collect the dues, if any, arises due to purchase of mutual funds or SIP by me/us.

10.    This mandate covers my/our all the fund obligations including pay-in and other charges etc in respect of my/our transactions and on account of any default thereon.

C. SIP SPECIFIC TERMS & CONDITIONS

1.    The SIP will be registered pursuant to the details given in the TIS (Transaction Instruction Slip) & incomplete TIS or incorrect information may be subject to rejection by GLOBE.

2.    GLOBE will check the correctness of TIS & other documents submitted before registration of my/our SIP(s).

3.    I/We shall all the time abide by these Terms and Conditions while submitting the Transaction Instruction Slip to GLOBE.

4.    Amount debited from my/our bank account for SIP transaction(s) shall include Brokerage charges, if any.

5.    I/We can register for SIP in the schemes which are available on Exchange(s) and offered by GLOBE.

6.    SIP shall commence only after successful registration of the Mandate.

7.    SIP shall commence after 40 days from the date of submission of TIS and Bank Mandate at GLOBE’s office as per the SIP start date selected.

8.    In case, where Bank Mandate is already registered and I/We desire to start additional SIP against the existing Mandate Limit, SIP start date may take 10 to 15 working days from the date of submission of TIS at GLOBE’s office as per the SIP Start Date selected (applicable in case an open mandate is given).

9.    Depending upon the my/our location, my/our bank branch, my/our Bank Account shall be debited between 3 to 5 days prior or on SIP transaction date on Exchange(s).e.g: if the SIP transaction date is 15th of every month, my/our bank account may get debited between 10th to 12th date or maximum by 15th.

10.    Maximum Upper Limit: Cumulative amount on a particular date shall not exceed the upper limit mentioned on the Bank Mandate. e.g: if the upper limit mentioned on the bank mandate is 10,000 & investor has registered 3 SIPs of 5000/- each on 1st, 15th & 28th of every month, all the SIPs will be successfully registered. But a single SIP of 11000/on a same date will not be registered.

11.    If the Transaction(s) are delayed / not processed due to any reason including delay / non realization of the funds to GLOBE from my/our bank account, in no circumstances, GLOBE owes responsibility to me/us or any third party, whatsoever.

12.    If the transaction(s) are delayed / not processed due to any reason on the SIP due date, no back dated NAV will be given in any circumstances whatsoever.

13.    In case of my/our SIP fund is realised in GLOBE account after SIP due date, my/our SIP transaction will be cancelled by GLOBE and such transaction shall be processed as “Purchase” on the date of realisation of the funds. If for any reason, “Purchase” transaction could not be processed, the funds will be refunded to my/our bank account.

14.    Payment collection shall be done by BSE for any SIP which is registered on the Mandate registered with BSE.

15.    If the installment amount is not received by BSE on or before SIP installment date, SIP Installment will be cancelled by BSE.

16.    For cancelled installment, collected amount shall be refunded to my/our registered bank account.

17.    GLOBE reserves rights to change the terms and conditions from time to time.

18.    Any dispute shall be subject to jurisdiction of Courts at Delhi only.
Sign here : (23)
Version 24.11
Page No. : 27

MUTUAL FUND FACILITY

To,
Globe Capital Market Limited(GCML)
609, Ansal Bhawan, 16, K.G. Marg, Connaught Palace, New Delhi-110001
Sub: Mutual Fund Service System (MFSS )Facility/ BSE StAR Mutual Fund Facility & other MF approved platform.
Sir, I/We am/are registered as your client for the purpose of trading in the Capital Market segment and/or Derivatives segment. I/We am/are interested in availing the trading facility of the Exchanges for the purpose of dealing in the units of Mutual Funds Schemes permitted to be dealt with on the MFSS and/or BSE StAR MF and/or other MF. For the purpose of availing these facilities, I/we state that Know Your Client details as submitted by me/us for the stock broking may be considered for the purpose of this facility and I/we further confirm that the details contained in same remain unchanged as on date.
I/We are willing to abide by the terms and conditions as mentioned in the NSE Circular dated November 24, 2009, BSE circular dated December 2, 2009 and as may be specified by the Exchanges from time to time in this regard. I/We shall ensure also compliance with the requirements as may be specified from time to time by Securities and Exchange Board of India and Association of Mutual Funds of India (AMFI). I/We shall read and understand the contents of the of the Scheme Information Document and Key Information Memorandum, addenda issued regarding each Mutual Fund Schemes with respect to which I/we choose to subscribe/redeem. I/We further agree to abide by the terms and conditions, rules and regulations of the Mutual Fund Schemes. I/we agree and authorize you to issue payment on my behalf by debiting my account with the value of my/our transactions along with charges.
I/we therefore request you to register me/us as your client for participating in mutual fund trading facility of exchanges.

Details of terms & conditions for the Investor / Client for using MFSS facility BSE StAR MF & other MF Platform

I.    Pre-requisites for becoming Investor / Client for the MFSS facility/ BSE StAR MF /other MF platform.

I.1.    The client who is desirous of investing in units of mutual fund schemes through the MFSS / BSE StAR /other MF platform.

1.2.    The Client intends to execute his instruction for the subscription/ redemption of units of Mutual Fund Schemes through the broker who is a Mutual fund Intermediary (MFI) of the MFSS / BSE StAR /other MF platform

1.3.    The client has satisfied itself of the capacity of the MFI to deal in Mutual Fund units and wishes to execute its instruction through the MFI and the client shall from time to time continue to satisfy itself of such capability of the MFI before executing transacting through the MFI.

1.4.    The Client has approached to the MFI with the application for availing the MFSS facility/BSE StAR/other MF platform

1.5.    The client has submitted relevant KYC (Know Your Client) details to the MFIs

2. Terms and Conditions

2.1.    The client shall be bound by circulars/ notices issued by NSEIL/BSE from time to time including the Circulars issued by NSEIL/BSE and rules, regulations and circulars issued there under by SEBI and relevant notifications of Government authorities as may be in force from time to time.

2.2.    The client shall notify the MFI in writing if there is any change in the information in the 'client registration form' provided by the client to the MFI at the time of registering as a client for participating in the MFSS / BSE STAR/other MF platform or at any time thereafter. Page No. : 28

2.3.    The client shall submit to the MFI a completed application form in the manner prescribed format for the purpose of placing a subscription order with the MFI

2.4.    The client has read and understood the risks involved in investing in Mutual Fund Schemes.

2.5.    The client shall be wholly responsible for all his investment decisions and instruction.

2.6.    The client shall ensure continuous compliance with the requirements of the Exchanges, SEBI and AMFI.

2.7.    The Client shall pay to the MFI fees and statutory levies as are prevailing from time to time and as they apply to the Client's account, transactions and to the services that MFI renders to the Client.

2.8.    The client will furnish information to the MFI in writing, if any winding up petition or insolvency petition has been filed or any winding up or insolvency order or decree or award is passed against him or if any litigation which may have material bearing on his capacity has been filed against him.

2.9.    In the event of non-performance of the obligation by the MFI, the client is not entitled to claim any compensation either from the Investor Protection Fund or from any fund of NSEIL/BSE or NSCCL/ Indian Clearing Corporation Ltd. (ICCL), other exchanges/Clearing Corporation.

2.10.    In case of any dispute between the MFIs and the investors arising out of the MFSS facility/ BSE StAR/other MF platform, exchanges and / or NSCCL/ICCL agrees to extend the necessary support for the speedy redressal of the disputes.

TERMS & CONDITIONS - ONLINE MUTUAL FUNDS Executed by you.

INSTURCTION CUM TICK LIST

A.    Additional documents in case of trading in derivatives segments - illustrative list: 

Copy of ITR Acknowledgement
Copy of Annual Accounts
In case of salary income - Salary Slip, Copy of Form 16
Net worth certificate
Copy of demat account holding statement.
Bank account statement for last 6 months
Any other relevant documents substantiating ownership of assets. Self declaration with relevant supporting documents.
*In respect of other clients, documents as per risk management policy of the Company need to be provided by the client from time to time.
B. Demat Proof: Demat master or recent holding statement issued by DP bearing name of the client.
C. In-person Verification:

For Individuals:

(i).    Stock broker has an option of doing 'in-person' verification through web camera at the branch office of the stock broker/sub-broker's office.

(ii).    In case of non-resident clients, employees at the stock broker's local office, overseas can do in-person' verification. Further, considering the infeasibility of carrying out 'In-person' verification of the non-resident clients by the stock broker's staff, attestation of KYC documents by Notary Public, Court, Magistrate, Judge, Local Banker, Indian Embassy / Consulate General in the country where the client resides may be permitted. For Non Individuals: Form need to be initialed by all the authorized Signatories.

D. General Instructions

1.    All documents submitted as proof must be self attested by the client.

2.    Thumb impression must be attested by a magistrate or a notary public or a special executive magistrate under his/her official seal.

3.    Photocopies of photograph will not be accepted. Photograph submitted should be passport size, front facing and with a plain background. Client sign should be across in such a manner where part of the signature is on the photo and other part of the form.

4.    Short signature//initial is not allowed on the KYC

5.    Photo copy of all document inclusive of PAN, address proof and identity proof must be clearly visible so that every written text and photo can be matched with KYC

6.    Signature should match with PAN/ Copy of cancelled cheque leaf/Bank verification letter

7.    If correspondence and permanent address is different then both the address proofs are required

8.    Annual Income / Net worth are mandatory

9.    Every cutting, overwriting & fluid will be accepted only if duly attested and stamped by client

10.    If any proof of entity is in other than Hindi or English then translation in Hindi or English is require with notaries stamp

11.    If the address proof is utility bills or bank statement, if should be not more than 2 months old.

12.    A l l c o m m u n i c a t i o n s s h a l l b e s e n t a t t h e correspondence address/ mobile number/ e-mail id of the client. Please fill the email and mobile number on the kyc carefully and accurately. Page No. : 30

13.    PAN of HUF and Karta both to be obtained; Address and Bank proof to be in name of HUF; Declaration to be signed by Karta and all coparceners and also provide the pan card copy of at least two coparceners.

14.    Only Balance sheet and net worth is considered as financial proof for Corporate.

15.    NRI cannot deal in Currency Derivative Segment

16.    Trading A/c cannot be opened in joint names.

17.    KYC will be signed by the client only and power of attorney holders are not allowed to sign the KYC

18.    If email Id & mobile no is same in more than one code then family declaration required.

E. Proof for Bank Account

1.    Bank account statement/Passbook copy should not be more than 3 months old

2.    Bank Statement should clearly mention the name and address of the client.

3.    The bank statement should duly attested (Sign & Stamp) by the authorized official of the bank mentioning the bank and designation of the bank authorized official.

4.    Bank Verification letter should be in prescribed format on the letter head of the Bank duly signed and authorised by the Bank official mentioning his/her Name, Designation, Signature & Employee Code.

5.    Cancelled Cheque should have name of the account holder and account number printed on the same.

F. Corporate

1.    Form 18 and Form 32 valid with challan copy.

2.    Form 18 used for address proof of the company.

3.    Form 32 used for change in director's detail of the company. Version 24.11

4.    All incorporation certificates should be self attested and all incorporation certificates must be attached with the Memorandum.

5.    Detail of Director should match with memorandum and if there is any change then then Form 32 with the challan copy is required

6.    The following mandatory points must be incorporated in board resolutions.
- Date of Resolution
- Resolution date not latter to KYC date
- Name of Broker as Globe Capital Market Ltd.
- Segment like Equity, Currency, Future, Option, Cash Etc.
- Name of the exchanges in which client wants to trade
- Authorized person name in BR.

7.    Authorized person can perform signature on BR until he/she is/are only the director in the company.

8.    If Letter of authority to trade given on behalf of any other person than authorized in BR then company must provide the separate BR, Person ID and address proof.

9.    Share holding Pattern - Less than 2% share holders may provide under Other Category but 100 % share holding pattern require.

10.    Share holding total must be equal to share capital

11.    In case of name change incorporation certificate and PAN card of new name required

12.    Date of Incorporation on KYC Form should match with date of incorporation from memorandum and PAN card date

13.    Net-worth amount and date of net-worth is mandatory

14.    In company share holding any other company is a share holder with equal to or more than 10% holding then we require that company share holding also if this will again happen in holding company then again we require share holding and it will continue.

15.    All the incorporation certificate should be attached with the memorandum if any updation incorporation certificate attached with the memorandum instead of first incorporation certificate then we require first incorporation certificate also.

16.    If company fills two addresses then both address proof are required

17.    At least two director detail is must

   • In Case of Name change in the company
- New PAN
- In corporation certificate
- KRA

   • In case of change in the director
- KRA
- List of Director
- Form 32 with challan copy
- PAN, Address of Director
Version 24.11

   •In case of change in the Authorized Signatory(ies)
- KRA
- List of Director
- Form 32 with challan copy
- PAN, Address of Auth. Signatory(ies)
- Board Resolution
- List of Authorise signatory(ies) with specimen

signatory(ies)

   • In case of change in the Share holding Pattern
- KRA
- List of Director
- Form 32 with challan copy
- PAN, Address of Auth. Signatory(ies)
- Board Resolution
- List of Authorise signatory(ies) with specimen

signatory(ies)

- Share Holding Pattern required (Follow the cross holding)

 18.   All director address proof and PAN card copy required for NCDEX Exchange.

 19.   KRA annexure must for all directors and authorized signatory. If any company not provide the KRA annexure of the authorized signatory then it will not the reason to hold the KRA but as per our internal policy we have to collect all the document of the Authorized Signatory.

 20.   Send the KYC to compliance team before opening of trading account but in case of emergency we send the account opening form after the code opened.

• In Case of Name change in the company
- New PAN
- In corporation certificate

• In case of change in the director
- List of Director

G. Partnership Firm

All formalities and checking criteria are same as like corporate, few difference are as follows

 1.   1. Authority Letter instead of Board Resolution

 2.   2. Partnership Deed instead of Memorandum

 3.   3. All Partner signature is mandatory in authority letter

 4.   4. In LLP registration certificate is must

H. Limited Liability Partnership (LLP):

 (a).   Copy of the balance sheets for the last 2 financial years (to be submitted every year).

 (b).   Certificate of registration.

 (c).   Copy of partnership deed.

 (d).   Authorised signatories list with specimen signatures and photograph.

 (e).   Photograph, POI, POA, PAN of Partners.

 (f).   Resolution/ Authority Letter for investment in securities market

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Aadhar consent-

AADHAAR LINKING-I/We know that Ministry of Finance (Dept. of Revenue) vide Notification G.S.R. 538 (E), dated 1st June, 2017, mandated linking of Aadhaar number with Trading / Demat / PMS / AMCS / MFS accounts. The purpose of collection/usage of Aadhaar number including demographic information is to comply with applicable laws / rules / regulations and provision of the said applicable laws / rules / regulations. After obtaining my Aadhaar number, you will authenticate the same in accordance with the Aadhaar Act, 2016 and shall receive Biometric/demographic information which you can only used to comply with said applicable laws/rules/regulations. .

In reference to the aforesaid compliance requirement, hereby provide my / our consent to Globe in accordance with Aadhaar Act, 2016 and regulations made there under, for (i) collecting, storing and usage (ii) validating / authenticating and

(ii) updating my/our Aadhaar number(s) in accordance with the Aadhaar Act, 2016 (and regulations made there under) and PMLA.

I / We hereby provide my / our consent for sharing / disclosed of the Aadhaar number(s) including demographic information with Globe group of companies, SEBI, Exchanges, CKYC, KRA, Depositaries and any other institutions / agencies as per requirement.

Aadhaar Consent Letter

This is to declare that I have made an application electronically to open a trading and/or depository account with Globe Capital Market Limited. I declare that for opening the trading and/or demat account, I have executed a digital KYC by using the Aadhaar based eSign and digilocker services. My identity verification for the eKYC was done on the basis of my OTP. I further declare that my information with UIDAI was used for the purpose of ekyc were obtained with my informed consent and with the intention that I shall remain at all time bound thereby. The eKYC from and this Annexure constitute one integral document and it shall always be read together.

 1.   I confirm that I have consented for opening of trading and/or demat account electronically through computer/tablet/ mobile phone/any electronic device.

 2.   I confirm that the terms and conditions, information and instructions are read and understood by me, such information/instructions are an intrinsic part of my request to open a trading and/or depository account and I agree to be bound by them.

 3.   I hereby declare that the KYC details furnished by me are true and correct to the best of my knowledge and belief and I under-take to inform you of any changes therein, immediately. In case any of the above information is found to be false, untrue, misleading, or misrepresenting, I am aware that I may be held liable for it. I am aware of other modes of KYC which are available and I have chosen Aadhaar based method voluntarily. KRA agencies can use my Aadhaar record only for the specific purpose of validating /maintaining / sharing my KYC record and as an audit evidence. I will have an option to request for deletion of my Aadhaar record. I hereby consent to receiving information through SMS/Email on the registered number/Email address. I am also aware that for Aadhaar OVD based KYC, my KYC request shall be validated against Aadhaar details. I hereby consent to sharing my masked Aadhaar card with readable QR code or my Aadhaar XML/Digilocker XML file, along with passcode and as applicable, with KRA and other Intermediaries with whom I have a business relationship for KYC purposes only.

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MARGIN TRADING FACILTY (MTF)

POLICIES & PROCEDURES FOR MARGIN TRADING FACILTY

APPLICABILITY

 1.   1. We, Globe Capital Market Limited (GCML), are member of National stock Exchange of India Limited (NSEIL), BSE Limited (BSE) and Metropolitan Stock Exchange of India Limited and are eligible to provide Margin Trading Facility (MTF) in National stock Exchange of India Limited (NSEIL) and BSE Limited (BSE) to our clients in accordance with prescribed guidelines Rules and circulars issued by Stock Exchanges / SEBI from time to time.

 3.   2. Providing Margin Trading Facility (MTF) shall be at the discretion of GCML. Client’s request for availing MTF may be rejected without assigning any reason.

 3.   3. Transactions /Trades executed under MTF are subject to “Policy & Procedures for MTF” as specified by GCML. GCML may amend the policies from time to time according to its risk perceptions and inform the Clients of the amendments made. Any modifications to the terms and conditions shall be intimated to the Clients, except otherwise for the clauses specified separately.

 3.   4. In addition to Right and Obligation as specified by Exchanges and SEBI, the client agrees to abide by the terms & conditions as enumerated hereafter in “Policy & Procedures for MTF”. Further, GCML and clients agree to abide by any other requirements of the margin trading framework, including other rights and obligations, if any, prescribed by the Stock Exchange/ SEBI/ GCML from time to time.

 3.   5. This policy prescribed herein below shall be read in conjunction with the framework for Margin Trading Facility as prescribed under SEBI Circular No. CIR/MRD/DP/54/2017 dated June 13, 2017, the circulars relating to MTF issued by the Stock Exchanges/SEBI, any modifications thereto from time to time and the Policies and Procedures as prescribed by GCML and the terms and conditions as mutually agreed between the client and GCML.

ELIGIBLE SECURITIES & MARGIN

 6.   6. Securities specified under “MTF APPROVED CATEGORY LIST” by GCML from time to time which must be a part of “Group I” security as per Exchanges /SEBI shall be eligible for margin trading facility. GCML reserves the right to include or exclude any Securities from its “MTF APPROVED CATEGORY LIST” as per the discretion of Risk Management Committee without any prior intimation.

 7.   7. The client shall maintain the following initial margin, in order to avail margin trading:

Category of Stock
Applicable margin
Group I stocks available for trading in the
F & O Segment VaR + 3 times of applicable ELM*
Group I stocks other than F&O stocks VaR + 5 times of applicable ELM*

*For aforesaid purpose, the applicable VaR and ELM shall be as per Capital Market segment for a particular stock. Based on the risk assessment, GCML shall have the discretion to impose/collect higher margin than the margin specified above without any prior intimation to the client.

 8.   The Client shall maintain the Maintenance Margin with the member at all the times.

 9.   The client may pay Initial Margin in the form of cash, cash equivalent, or “Group I” Equity securities with appropriate hair cut as specified in SEBI Master Circular No. SEBI/HO/MRD/DP/CIR/P/2016/135. Where the margin is made available by way of securities, the stock broker is empowered to decline its acceptance of any securities as margin and/or to accept it at such reduced value as the stock broker may deem fit by applying haircuts or by valuing it by marking it to market or by any other method as the stock broker may deem fit in its absolute discretion.

 10.   Applicable Margin on the securities purchased i.e. “Funded Securities” under MTF shall be computed by grossing applicable margin i.e. minimum initial margin plus maintenance margin, if any, on each security and accordingly shortage shall be computed by deducting available margin from gross margin. Collateral shares and Funded Shares shall be marked to market daily for the purpose of computing the margin/shortage of margin.

MODE OF COMMUNICATION

 11.   Any communication between GCML and the client shall be made in any one or more of the following ways:

 i. Telephonic Calls

 ii. Sending by SMS

 iii. An electronic mail or fax

 iv. Sending by registered post/ under certificate of posting

 v. Sending by express delivery post / courier services.

 vi. Sending by Telegram

 vii. Sending by Hand Delivery

 viii. Affixing on the door at the last known business or residential address

 ix. Advertising it at least once in any prominent Daily Newspaper

 x. Sending a message through the Trading System.

Any communication done with the client through any of the aforesaid means shall be deemed to have been received by the client.

RIGHTS OF THE CLIENT

12. Client may take the delivery of the securities at any time by repaying the amount that was paid by the Stock Broker to the Exchange towards securities after paying all dues.

13. Client may change the composition of securities provided as collateral with other approved securities provided that the same is sufficient to meet the margin obligations.

OBLIGATIONS OF THE CLIENT

14. If the Client is intimated about the Margin shortage through any of the mutually agreed mode of communication, then the client shall make good such deficiency in the amount of margin placed with GCML in the below mentioned defined time.

Intimation of Margin Call Time limit to clear the margin deficiency Margin call made before 9.00 AM Shortage to be cleared before 1.30 PM on the same day Margin call made after 9.00 AM Shortage to be cleared till End of Day

15. If client fails to clear the shortage, GCML reserves the right to liquidate the securities without any further notice to client. If the instrument i.e, cheque / pay order / DIS (delivery instruction slip) deposited by client is not credited within 2 trading days it is assumed that client has not made its obligation and GCML reserves the right to liquidate the securities without any further notice to the client.

16. Notwithstanding anything contains herein, if at any point of time if there is margin deficit of more than 50%, GCML reserves the right to liquidate the securities without any further notice to the client.

17. In case of lower circuit in any security, GCML has the discretion to calculate the shortage of client at less than closing price including exclusion of the same security from client’s margin and can demand the full shortage amount accordingly.

18. Client, desirous to purchase security other than as specified under “MTF APPROVED CATEGORY LIST” and not specifically banned by GCML, shall be carried out as Normal Trading (Other than MTF) and subject to applicable margin.

19. If any security is excluded from “MTF APPROVED CATEGORY LIST”, Client shall be under obligation to pay the full consideration value for such security on intimation of the same within the specified time, failing which GCML shall have the right to sell such security without further notice to the Client. Any and all losses and financial charges on account of such liquidations shall be charged to & born by the client.

20. By agreeing to avail of MTF, the client authorises GCML to retain and/or pledge or create any charge on the funded shares and collateral shares provided as margin.

RIGHTS OF THE MEMBER

21. GCML, at its own discretion, may allow client to buy further shares under MTF on the basis of increase in the value of collateral shares, subject to applicable hair cut. However, purchase shall not be permitted on the basis of increase in the market value of funded shares.

22. GCML shall have the right to restrict the maximum gross exposure as well as individual stock-wise exposure of a client under the MTF at any point of time without giving any reason to the client. The client is not entitled to seek exposure beyond the limit as specified by GCML by furnishing applicable margin.

23. GCML has the right to retain and/or pledge or create any charge on the funded shares and collateral shares provided as margin.

24. GCML shall have the right to liquidate the securities if the client fails to meet the margin call as per the agreed terms.

OBLIGATIONS OF THE MEMBER

25. GCML shall not use the funds and securities of one client to provide MTF to another client, even on the authority of the client.

26. The stocks deposited as collateral for availing margin trading facility (Collaterals) and the stock purchased under the margin trading facility (Funded Stock) shall be identifiable separately and no comingling shall be permitted for the purpose of computing funding amount.

27. Daily Margin Statement sent to the MTF clients shall identify margin/collateral for MTF transaction separately.

CHARGES

28. Brokerage, Statutory Charges and Other Charges will be charged as mutually agreed between the parties within the prescribed limits as specified by SEBI.

29. All outstanding dues under MTF shall carry Interest @ 0.07% per day unless mutually agreed otherwise.

SETTLEMENT OF ACCOUNT

30. Margin Trading Accounts where there was no transaction for 90 days shall be settled immediately provided there are no dues outstanding in the MTF account. Debit balance, if any, in the normal trading account shall be first adjusted against the MTF account and the remaining amount shall be paid to the Client.

31. Client’s balances in any other segment / exchange can be adjusted / recovered against due in MTF account.

DISPUTE RESOLUTION

32. Client shall lodge protest or disagreement with any transaction done under the margin trading facility latest by 5:00 PM of the next day of the trades executed.

33. The Client shall first approach GCML to redress his/her grievance, if the client is not satisfied with the redressal/response provided by GCML, then he/she may approach the Exchange to redress the same.

34. Any disputes arising between the client and GCML in connection with the margin trading facility shall be resolved through the investor grievance redressal mechanism and/or arbitration mechanism of the stock exchanges as in the case of normal trades.

TERMINATION OF RELATIONSHIP

35. The margin trading arrangement between the stock broker and the client shall be terminated; if the Stock Exchange, for any reason, withdraws the margin trading facility provided to the Stock Broker or the Stock Broker surrenders the facility or the Stock Broker ceases to be a member of the stock exchange.

36. GCML reserves the right to withdraw MTF provided to any Client without giving any reason after giving a 30 days’ notice to the Client. The dues, if any, in the account of the client shall become payable after the notice period. Failing which GCML shall have the liberty to sell such security without further notice to the Client. Any and all losses and financial charges on account of such liquidations shall be charged to & born by the client.

37. Client may terminate the MTF account after paying all dues in the MTF account. The client shall settle the dues of GCML. GCML shall be entitled to immediately adjust the Margin Amount against the dues of the client, and the client hereby authorizes GCML to make such adjustment.

38. If a client is debarred by order of lawful authority from dealing in the securities market, GCML shall have the liberty to liquidate Collateral Stock and Funded Stock of the client to recover its dues to the full extent forthwith. Any and all losses and financial charges on account of such liquidations shall be charged to & born by the client.

39. In case of death of a client, GCML shall be entitled to liquidate the Collateral Stock and Funded Stock under MTF and recover the outstanding dues, if any. Any and all losses and financial charges on account of such liquidations shall be charged to the client.

BSE- RIGHTS AND OBLIGATIONS RELATING TO MARGIN TRADING FACILITY PROVIDED BY STOCK BROKER/ TRADING MEMBERTO CLIENTS -

1. Stock Broker/ Trading Member is eligible to provide Margin Trading Facility (MTF) in accordance with SEBI& Exchange Guidelines as specified from time to time.

2. Stock Broker/ Trading Member desirous of extending MTF to their clients is required to obtain prior permission of BSE. Stock Broker/ Trading Member may note that BSE has the right to withdraw the permission at anytime.

3. Stock Broker/ Trading Member shall extend the MTF to the client, on such terms and conditions as specified by the Stock Exchange / SEBI from time to time. Stock Broker/ Trading Member and the client shall abide by the requirements of the margin trading framework, including rights and obligations, as prescribed by Stock Exchange/ SEBI/ Stock Broker/ Trading Member.

4. Stock Broker/ Trading Member shall intimate all the terms and conditions, including maximum allowable exposure, specific stock exposures etc., as well as the rights and obligations to the client desirous of availing MTF.

5. Stock Broker/ Trading Member may, at its sole and absolute discretion, increase the limit of initial and/or maintenance margin, from time to time. The Client shall abide by such revision, and where there is an upward revision of such margin amount, he agrees to make up the shortfall within such time as the Stock Broker/ Trading Member may permit. It may however, be noted that the initial/ maintenance margins shall never be lower than that prescribed by Stock Exchange/ SEBI.

6. Stock Broker/ Trading Member shall provide MTF only in respect of such shares, as may be permitted by Stock Exchange/ SEBI.

7. Stock Broker/ Trading Member shall liquidate the securities and other collateral, if the client fails to meet the margin call to comply with the margin requirement as specified by Stock Exchange/ SEBI/ Stock Broker/ Trading Member. In this regard, Stock Broker/ Trading Member shall also list down situations/ conditions in the which the securities may be liquidated (Stock Broker/ Trading Member to list down situations/ conditions):

8. Stock Broker/ Trading Member shall not use the funds of one client to provide MTF to another client, even if the same is authorized by the first client.

9. The stocks deposited as collateral with the Stock Broker/ Trading Member for availing margin trading facility (Collaterals) and the stocks purchased under the margin trading facility (Funded stocks) shall be identifiable separately and no comingling shall be permitted for the purpose of computing funding amount

10. IPF shall not be available for transactions done on the Stock Exchange, through MTF, in case of any losses suffered in connection with the MTF availed by the client.

The rights and obligations prescribed hereinabove shall be read in conjunction with the rights and obligations as prescribed under SEBI circular no. CIR/ MIRSD/ 16/ 2011 dated August 22, 2011.

NSE-RIGHTS & OBLIGATIONS OF STOCK BROKERS & CLIENTS FOR MARGIN TRADING FACILITY (MTF)

CLIENT RIGHTS

1. Client shall receive all communications in a mode mutually agreed between the broker and the client regarding confirmation of orders/trades, margin calls, decision to liquidate the position / security.

2. Client shall be free to take the delivery of the securities at any time by repaying the amounts that was paid by the Stock Broker to the Exchange towards securities after paying all dues.

3. Client has a right to change the securities collateral offered for Margin Trading Facility at any time so long as the securities so offered are approved for margin trading facility.

4. Client may close / terminate the Margin Trading Account at any time after paying the dues.

CLIENT OBLIGATIONS

1. Client shall, in writing in his own hand or in any irrefutable electronic method, agree to avail of Margin Trading Facility in accordance with the terms and conditions of Margin Trading Facility offered by the broker, method of communication for confirmation of orders/trades, margin calls and calls for liquidation of collateral/security/position.

2. Client shall inform the broker of its intent to shift the identified transaction under Margin Trading Facility within the time lines specified by the broker failing which the transaction will be treated under the normal trading facility

3. Client shall place the margin amounts as the Stock Broker may specify to the client from time to time.

4. On receipt of ‘margin call’, the client shall make good such deficiency in the amount of margin placed with the Stock Broker within such time as the Stock Broker may specify.

5. By agreeing to avail Margin Trading Facility with the broker, client is deemed to have authorized the broker to retain and/or pledge the securities provided as collateral or purchased under the Margin Trading Facility till the amount due in respect of the said transaction including the dues to the broker is paid in full by the client.

6. Client shall lodge protest or disagreement with any transaction done under the margin trading facility within the timelines as may be agreed between the client and broker.

STOCK BROKER RIGHTS

1. Stock Broker and client may agree between themselves the terms and condition including commercial terms if any before commencement of MTF.

2. Stock broker may set up its own risk management policy that will be applicable to the transactions done under the Margin Trading Facility. Stock broker may make amendments there to at any time but give effect to such policy after the amendments are duly communicated to the clients registered under the Margin Trading Facility.

3. The broker has a right to retain and/or pledge the securities provided as collateral or the securities bought by the client under the Margin Trading Facility.

4. The broker may liquidate the securities if the client fails to meet the margin call made by the broker as mutually agreed of liquidation terms but not exceeding 5 working days from the day of margin call.

STOCK BROKER OBLIGATIONS

1. Stock broker shall agree with the client the terms and condition before extending Margin Trading Facility to such client. However, for clients who already have existing trading relationship and want to avail of Margin Trading Facility, stock broker may take consent in writing in his own hand or in any irrefutable electronic method after stock broker has communicated the terms and conditions of Margin Trading Facility to such existing clients.

2. The terms and conditions of Margin Trading Facility shall be identified separately, in a distinct section if given as a part of account opening agreement.

3. The mode of communication of order confirmation, margin calls or liquidation of position/security shall be as agreed between the broker and the client and shall be in writing in his own hand or in any irrefutable electronic method. Stock broker shall prescribe and communicate its margin policies on haircuts/ VAR margins subject to minimum requirements specified by SEBI and exchanges from time to time.

4. The Stock Broker shall monitor and review on a continuous basis the client’s positions with regard to MTF. It is desirable that appropriate alert mechanism is set up through which clients are alerted on possible breach of margin requirements.

5. Any transaction to be considered for exposure to MTF shall be determined as per the policy of the broker provided that such determination shall happen not later than T + 1 day.

6. If the transaction is entered under margin trading account, there will not be any further confirmation that it is margin trading transaction other than contract note.

7. In case the determination happens after the issuance of contract, the broker shall issue appropriate records to communicate to Client the change in status of transaction from Normal to Margin trading and should include information like the original contract number and the margin statement and the changed data.

8. The Stock Broker shall make a ‘margin call’ requiring the client to place such margin; any such call shall clearly indicate the additional/deficient margin to be made good.

9. Time period for liquidation of position/security shall be in accordance declared policy of the broker as applicable to all MTF clients consistently. However, the same should not be later than 5 working (trading) days from the day of ‘margin call’. If securities are liquidated, the contract note issued for such margin call related transactions shall carry an asterisk or identifier that the transaction has arisen out of margin call.

10. The daily margin statements sent by broker to the client shall identify the margin/collateral for Margin Trading separately.

11. Margin Trading Accounts where there was no transactions for 90 days shall be settled immediately.

12. The stocks deposited as collateral with the stock broker for availing margin trading facility (Collaterals) and the stocks purchased under the margin trading facility (Funded stocks) shall be identifiable separately and there shall not be any comingling for the purpose of computing funding amount;

13. Stock Broker shall close/terminate the account of the client forthwith upon receipt of such request from the client subject to the condition that the client has paid dues under Margin Trading Facility.

TERMINATION OF RELATIONSHIP

1. The margin trading arrangement between the stock broker and the client shall be terminated; if the Stock Exchange, for any reason, withdraws the margin trading facility provided to the Stock Broker or the Stock Broker surrenders the facility or the Stock Broker ceases to be a member of the stock exchange.

2. The MTF facility may be withdrawn by the broker, in the event of client committing any breach of any terms or conditions therein or at anytime after due intimation to client allowing such time to liquidate the MTF position as per the agreed liquidation terms without assigning any reason. Similarly, client may opt to terminate the margin trading facility in the event of broker committing any breach of any terms or conditions therein or for any other reason.

3. In the event of termination of this arrangement, the client shall forthwith settle the dues of the Stock Broker. The Stock Broker shall be entitled to immediately adjust the Margin Amount against the dues of the client, and the client hereby authorizes the Stock Broker to make such adjustment.

4. After such adjustment, if any further amount is due from the client to the Stock Broker, the client shall settle the same forthwith. Upon full settlement of all the dues of the client to the Stock Broker, the Stock Broker shall release the balance amount to the client.

5. If the client opts to terminate the margin trading facility, broker shall forthwith return to the client all the collaterals provided and funded securities retained on payment of all the dues by clients.

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Equity SEBI Registration No INZ000177137. Exchange Registration Nos NSE : TM No-06637,
Clearing No-M50302, BSE : Clearing No-3179, MSEI : TM Code-1004, MCX TM No. : 8091,
Clearing No. : 8090, NCDEX TM No. : 1287, Clearing No. : M51085, ICEX TM No. : 2084,

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Globe Capital Market Ltd.
Regd. & Corporate Office: 609, Ansal Bhawan, 16 K.G. Marg, Connaught Place, New Delhi 110001
CIN No. - U74100DL1985PLC021350
Depository Divison: 804, Ansal Bhawan, 16 K.G. Marg, Connaught Place, New Delhi 110001 Tel.: 011-30412345, 40412345, 43666400, 43666566 • Fax 011- 23720883, 23712630
Email: mail@globecapital.com, care@globecapital.com
In case of any grievances please write to igr@globecapital.com, globedp@globecapital.com
SEBI Regn. No.:
Equity SEBI Registration No INZ000177137. Exchange Registration Nos NSE : TM No-06637, Clearing No-M50302, BSE : TM No-3179, MSEI : TM Code-1004
MCX TM No. : 8091, CM ID : 8090, NCDEX TM No. : 1287, CM ID : M51085, ICEX TM No. : 2084
Depository Participant : IN-DP-614-2021
Website www.globecapital.com

 

Name of Stock Broker / Depository Participant :- GLOBE CAPITAL MARKET LIMITED
Registered Office : 609, Ansal Bhawan, 16 K.G Marg, Connaught Place, New Delhi-110001 • Ph.: 011-30412345 Fax No. : 011-23720883
Correspondence Office : 609, Ansal Bhawan, 16 K.G Marg, Connaught Place, New Delhi-110001 • Ph. : 011-30412345 Fax No. : 011-23720883
Depository Division : 804, Ansal Bhawan, 16 K.G Marg, Connaught Place, New Delhi-110001 • Ph.: 011-43666400, Fax No. : 011-23712630
Website : www.globecapital.com E-mail : care@globecapital.com
CEO : Mr. Yash Pal Mendiratta, Phone No. : 011-30412345, Email id : ceo@globecapital.com
NSE, BSE, MSEI, MCX, NCDEX & ICEX compliance officer: Mr. Gautam Gupta
DP compliance officer: Ms. Preeti Gupta

 

EXCHANGE-WISE INVESTOR GRIEVANCE CELL Exchange

Web Address
Contact No.
NSE www.nseindia.com 18002660050 ignse@nse.co.in
BSE www.bseindia.com 022-22728097 is@bseindia.com / iscdelhi@bseindia.com

 

MSEI 022-61129028 www.msei.in investorcomplaints@msei.in
MCX 022-67318888 www.mcxindia.com grievance@mcxindia.com
NCDEX 022-66406789 www.ncdex.com ig@ncdex.com

 

ICEX 022-40381546 www.icexindia.com grievance@icexindia.com
Web Address Email - Id Contact No. Depository
CDSL www.cdslindia.com complaints@cdslindia.com 022-22723333
NSDL www.nsdl.co.in relations@nsdl.co.in 022-24994200

Note :- Kindly note that, in addition to client trading, Globe Capital Market Ltd. also does proprietary (own) trading.
Equity SEBI Registration No INZ000177137. Exchange Registration Nos NSE : TM No-06637, Clearing No-M50302,
BSE : Clearing No-3179, MSEI : TM Code-1004, MCX TM No. : 8091, Clearing No. : 8090, NCDEX TM No. : 1287,
Clearing No. : M51085, ICEX TM No. : 2084, Depository Participant : IN-DP-614-2021
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